Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301 · CCN 345353
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 106
- Avg residents/day
- 86.1
- Phone
- 9104882295
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-19 | 6 | 5.6 | 9.5 | +0.4 worse |
| 2 | 2023-10-25 | 0 | 7.2 | 9.8 | -7.2 better |
| 3 | 2022-06-24 | 18 | 7.4 | 9.3 | +10.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.12 | 58.5% |
| RN staffing (reported) | 0.25 | 50.0% |
| Total nurse staffing (adjusted) | 3.00 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- LIBERTY SENIOR LIVING
- Facilities in chain
- 35
- Chain avg overall
- 2.60 / 5
Inspection citations (24)2 immediate jeopardy
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-12-19 · Health · corrected 2025-01-21
Potential for more than minimal harm
- BF0567Honor the resident's right to manage his or her financial affairs.2024-12-19 · Health · corrected 2025-01-22
Potential for minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-12-19 · Health · corrected 2025-01-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-12-19 · Health · corrected 2025-01-21
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-12-19 · Health · corrected 2025-01-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-19 · Health · corrected 2025-01-21
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-08-24 · Health · corrected 2023-09-19
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-24 · Health · corrected 2023-09-19
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2023-06-14 · Health · corrected 2023-06-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-04-26 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0886Perform COVID19 testing on residents and staff.2023-04-26 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-08 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-06-24 · Health · corrected 2022-01-05
Immediate jeopardy
- JF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-06-24 · Health · corrected 2022-01-05
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-24 · Health · corrected 2022-07-22
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2022-06-24 · Health · corrected 2022-07-22
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-24 · Health · corrected 2022-07-22
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-06-24 · Health · corrected 2022-07-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-06-24 · Health · corrected 2022-07-22
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LIBERTY LONG TERM CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-09-30 |
| JOHN A MCNEILL JR 2012 IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-30 |
| LIBERTY HEALTHCARE GROUP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-30 |
| RONALD B AND CYNTHIA J MCNEILL 2013 IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-30 |
| MCNEILL, JOHN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-30 |
| MCNEILL, RONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-30 |
| CALCUTT, JOESEPH V | Individual | CORPORATE OFFICER | — | 2022-10-01 |
| WILSON, JEFFREY | Individual | CORPORATE OFFICER | — | 2022-10-01 |
| DRAKE, TONYA | Individual | W-2 MANAGING EMPLOYEE | — | 2023-04-23 |
| PURIFOY, PENNY | Individual | W-2 MANAGING EMPLOYEE | — | 2022-10-01 |
Other facilities in Fayetteville
| Name | Overall | Beds |
|---|---|---|
| Haymount Rehabilitation & Nursing Center, Inc. | ★★★★★ | 98 |
| Village Green Health and Rehabilitation | ★★★★★ | 170 |
| Whispering Pines Nursing & Rehab Center | ★★★★★ | 86 |
| Autumn Care of Fayetteville | ★★★★★ | 90 |
| Woodlands Nursing & Rehabilitation Center | ★★★★☆ | 80 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.