Whispering Pines Nursing & Rehab Center
523 Country Club Drive, Fayetteville, NC 28301 · CCN 345348
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 86
- Avg residents/day
- 71.5
- Phone
- 9104880711
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-17 | 0 | 5.6 | 9.5 | -5.6 better |
| 2 | 2024-02-16 | 2 | 7.2 | 9.8 | -5.2 better |
| 3 | 2022-10-14 | 1 | 7.4 | 9.3 | -6.4 better |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.35 | 35.9% |
| RN staffing (reported) | 0.42 | 37.5% |
| Total nurse staffing (adjusted) | 4.18 | — |
Fines & penalties
- Total fines
- $8,512
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CENTURY CARE MANAGEMENT
- Facilities in chain
- 7
- Chain avg overall
- 4.10 / 5
Inspection citations (3)1 actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-16 · Health · corrected 2023-09-08
Actual harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-02-16 · Health · corrected 2024-03-01
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-10-14 · Health · corrected 2022-10-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NOAH K DUNCAN FAM TR | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2013-04-01 |
| PAGAN, JESSICA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-11-01 |
| BOYETTE, BARBARA | Individual | CORPORATE DIRECTOR | — | 2005-10-05 |
| FONTAINE, MICHELLE | Individual | CORPORATE DIRECTOR | — | 2003-08-12 |
| GILLIAM, ROBERT | Individual | CORPORATE DIRECTOR | — | 2008-06-02 |
| GILLIAM, ROBERT | Individual | CORPORATE OFFICER | — | 2021-09-01 |
| SCHMIDLIN, JAMES | Individual | CORPORATE OFFICER | — | 2021-09-01 |
| GILLIAM, ROBERT | Individual | W-2 MANAGING EMPLOYEE | — | 2008-06-02 |
| SCHROEDER, TERESA | Individual | W-2 MANAGING EMPLOYEE | — | 1998-08-31 |
Other facilities in Fayetteville
| Name | Overall | Beds |
|---|---|---|
| Haymount Rehabilitation & Nursing Center, Inc. | ★★★★★ | 98 |
| Village Green Health and Rehabilitation | ★★★★★ | 170 |
| Autumn Care of Fayetteville | ★★★★★ | 90 |
| Woodlands Nursing & Rehabilitation Center | ★★★★☆ | 80 |
| The Carrolton of Fayetteville | ★★☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.