Starfile / North Carolina

Crown Haven Health and Rehabilitation

620 Tom Hunter Road, Charlotte, NC 28213 · CCN 345388

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$98,762

Number of fines

7

Number of penalties

9

Payment denials

2

Chain

Chain

CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Facilities in chain

36

Chain avg overall

2.30 / 5

Inspection citations (50)5 immediate jeopardy1 actual harm

1. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-03 · Health · corrected 2025-07-30

   Potential for more than minimal harm

2. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-07-03 · Health · corrected 2025-07-30

   Potential for more than minimal harm

3. JF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-07-03 · Health · corrected 2025-07-30

   Immediate jeopardy

4. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-03 · Health · corrected 2025-07-30

   Potential for more than minimal harm

5. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-07-03 · Health · corrected 2025-07-30

   Potential for more than minimal harm

6. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-03 · Health · corrected 2025-07-30

   Potential for more than minimal harm

7. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-09-23 · Health · corrected 2024-10-22

   Potential for more than minimal harm

8. DF0880Provide and implement an infection prevention and control program.2024-09-23 · Health · corrected 2024-10-22

   Potential for more than minimal harm

9. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-09 · Health · corrected 2024-09-23

   Potential for more than minimal harm

10. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-08-09 · Health · corrected 2024-10-22

    Potential for more than minimal harm

11. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

12. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

13. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

14. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

15. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

16. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

17. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-02 · Health · corrected 2024-08-09

    Potential for more than minimal harm

18. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

19. DF0641Ensure each resident receives an accurate assessment.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

20. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

21. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

22. DF0685Assist a resident in gaining access to vision and hearing services.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

23. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

24. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

25. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

26. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

27. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

28. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

29. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

30. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

31. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

32. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-02-12 · Health · corrected 2024-03-11

    Potential for more than minimal harm

33. JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-13 · Health · corrected 2023-09-29

    Immediate jeopardy

34. JF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2023-12-13 · Health · corrected 2023-09-29

    Immediate jeopardy

35. JF0760Ensure that residents are free from significant medication errors.2023-12-13 · Health · corrected 2023-09-29

    Immediate jeopardy

36. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-12-13 · Health · corrected 2023-12-14

    Potential for more than minimal harm

37. DF0880Provide and implement an infection prevention and control program.2023-12-13 · Health · corrected 2023-12-14

    Potential for more than minimal harm

38. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-11 · Health · corrected 2023-09-19

    Actual harm

39. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-25 · Health · corrected 2023-09-11

    Potential for more than minimal harm

40. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-05-25 · Health · corrected 2023-09-11

    Potential for more than minimal harm

41. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-05-25 · Health · corrected 2023-09-11

    Potential for more than minimal harm

42. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-25 · Health · corrected 2023-09-11

    Potential for more than minimal harm

43. JF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-05-25 · Health · corrected 2023-09-11

    Immediate jeopardy

44. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-05-25 · Health · corrected 2023-09-11

    Potential for more than minimal harm

45. BF0641Ensure each resident receives an accurate assessment.2022-07-15 · Health · corrected 2022-08-24

    Potential for minimal harm

46. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-15 · Health · corrected 2022-08-24

    Potential for more than minimal harm

47. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-07-15 · Health · corrected 2022-08-24

    Potential for more than minimal harm

48. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-07-15 · Health · corrected 2022-08-24

    Potential for more than minimal harm

49. EF0759Ensure medication error rates are not 5 percent or greater.2022-07-15 · Health · corrected 2022-08-24

    Potential for more than minimal harm

50. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-07-15 · Health · corrected 2022-08-24

    Potential for more than minimal harm

Ownership

Other facilities in Charlotte

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.