Carolina Rivers Nursing and Rehabilitation Center
1839 Onslow Drive Extension, Jacksonville, NC 28540 · CCN 345072
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 101.2
- Phone
- 9104553610
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-12 | 0 | 5.6 | 9.5 | -5.6 better |
| 2 | 2024-08-16 | 4 | 7.2 | 9.8 | -3.2 better |
| 3 | 2023-05-15 | 3 | 7.4 | 9.3 | -4.4 better |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.64 | 66.4% |
| RN staffing (reported) | 0.53 | 66.7% |
| Total nurse staffing (adjusted) | 3.65 | — |
Fines & penalties
- Total fines
- $4,271
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- PRINCIPLE LONG TERM CARE
- Facilities in chain
- 44
- Chain avg overall
- 3.10 / 5
Inspection citations (7)
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-01 · Health · corrected 2024-10-16
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-08-16 · Health · corrected 2024-09-04
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-08-16 · Health · corrected 2024-10-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-16 · Health · corrected 2024-10-01
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-05-15 · Health · corrected 2023-06-10
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-15 · Health · corrected 2023-06-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-05-15 · Health · corrected 2023-06-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRINCIPLE IT SERVICES, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-01 |
| HILL, RAYMOND | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| HILL, ROBERT | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| HILL, STEPHEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2011-01-01 |
| PRINCIPLE IT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| KARSTETTER, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-05-15 |
| JOHNSON, DIANNE | Individual | CORPORATE DIRECTOR | — | 2011-01-01 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | 2018-03-05 |
Other facilities in Jacksonville
| Name | Overall | Beds |
|---|---|---|
| Premier Nursing and Rehabilitation Center | ★★★☆☆ | 239 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.