WINDSOR ESTATES OF ST CHARLES
2150 WEST RANDOLPH STREET, SAINT CHARLES, MO 63301 · CCN 265518
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 81
- Avg residents/day
- 70.0
- Phone
- 6369464966
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-03-21 | 21 | 11.9 | 9.5 | +9.1 worse |
| 2 | 2022-07-13 | 24 | 13.0 | 9.8 | +11.0 worse |
| 3 | 2019-08-22 | 32 | 11.0 | 9.3 | +21.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 9 |
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 4 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.57 | 74.5% |
| RN staffing (reported) | 0.20 | — |
| Total nurse staffing (adjusted) | 3.70 | — |
Fines & penalties
- Total fines
- $273,545
- Number of fines
- 9
- Number of penalties
- 11
- Payment denials
- 2
Chain
- Chain
- TUTERA SENIOR LIVING & HEALTH CARE
- Facilities in chain
- 25
- Chain avg overall
- 2.20 / 5
Inspection citations (77)1 immediate jeopardy11 actual harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-15 · Health · corrected 2026-01-19
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-15 · Health · corrected 2026-01-19
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-03 · Health · corrected 2025-10-01
Actual harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-07 · Health · corrected 2025-08-27
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-07 · Health · corrected 2025-10-01
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-08-07 · Health · corrected 2025-10-01
Actual harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-07 · Health · corrected 2025-08-27
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-10 · Health · corrected 2025-06-12
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-02 · Health · corrected 2025-06-12
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-02 · Health · corrected 2025-05-21
Actual harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-05-02 · Health · corrected 2025-05-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-02 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-05-02 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-04 · Health · corrected 2025-03-19
Potential for more than minimal harm
- FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-21 · Health · corrected 2025-03-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-18 · Health · corrected 2024-10-10
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-30 · Health · corrected 2024-07-18
Actual harm
- EF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2024-07-17 · Health · corrected 2024-08-12
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-21 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-03 · Health · corrected 2024-01-31
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-01-03 · Health · corrected 2024-01-31
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-11-20 · Health · corrected 2023-12-15
Actual harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-03 · Health · corrected 2023-11-15
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-03 · Health · corrected 2023-11-15
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-03 · Health · corrected 2023-11-15
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-10-03 · Health · corrected 2023-11-15
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-10-03 · Health · corrected 2023-12-15
Actual harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-28 · Health · corrected 2023-06-18
Immediate jeopardy
- EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-06-28 · Health · corrected 2023-07-31
Potential for more than minimal harm
- EF0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.2023-06-28 · Health · corrected 2023-07-31
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-04-05 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-04-05 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-04-05 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-04-05 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-07-13 · Health · corrected 2022-10-11
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-07-13 · Health · corrected 2022-10-11
Potential for minimal harm
- DF0637Assess the resident when there is a significant change in condition2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-07-13 · Health · corrected 2022-12-30
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-13 · Health · corrected 2022-12-30
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-13 · Health · corrected 2022-12-06
Actual harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-07-13 · Health · corrected 2022-10-11
Potential for more than minimal harm
- EF0924Put firmly secured handrails on each side of hallways.2022-07-13 · Health · corrected 2022-12-06
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0570Assure the security of all personal funds of residents deposited with the facility.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0659Provide care by qualified persons according to each resident's written plan of care.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2019-08-22 · Health · corrected 2019-10-01
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ST CHARLES HOLDCO HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | 2023-08-01 |
| TUTERA INVESTMENTS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 18% | 2023-08-01 |
| JOSEPH CHARLES TUTERA 2013 FAMILY IRREVOCIABLE TRUST AGREEMENT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 13% | 2023-08-01 |
| TUTERA, JOSEPH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | 2023-08-01 |
| MARIAN OLANDER TUTERA 2020 MRTL TR | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 6% | 2023-08-01 |
| TUTERA, JOSEPH | Individual | CORPORATE OFFICER | — | 2023-08-01 |
| WALNUT CREEK MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-08-01 |
| BROOKS, KILEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-08-01 |
| BROOKS, KILEY | Individual | CORPORATE OFFICER | — | 2023-08-01 |
Other facilities in SAINT CHARLES
| Name | Overall | Beds |
|---|---|---|
| NHC HEALTHCARE, ST CHARLES | ★★★★★ | 120 |
| LUTHERAN SENIOR SERVICES AT BREEZE PARK | ★★★★☆ | 50 |
| LEWIS & CLARK GARDENS | ★☆☆☆☆ | 142 |
| LAUREL MEADOWS WELLNESS & REHABILITATION | ★☆☆☆☆ | 103 |
| ASPEN POINT HEALTH AND REHABILITATION | — | 180 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.