NHC HEALTHCARE, WEST PLAINS
211 DAVIS DRIVE, WEST PLAINS, MO 65775 · CCN 265155
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 114
- Avg residents/day
- 69.5
- Phone
- 4172560798
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-07 | 5 | 11.9 | 9.5 | -6.9 better |
| 2 | 2023-12-07 | 0 | 13.0 | 9.8 | -13.0 better |
| 3 | 2022-02-18 | 8 | 11.0 | 9.3 | -3.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.38 | 43.5% |
| RN staffing (reported) | 0.67 | 50.0% |
| Total nurse staffing (adjusted) | 3.77 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- NATIONAL HEALTHCARE CORPORATION
- Facilities in chain
- 65
- Chain avg overall
- 3.90 / 5
Inspection citations (13)
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-07 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-02-07 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-02-07 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-07 · Health · corrected 2025-03-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-02-07 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-02-18 · Health · corrected 2022-04-01
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-18 · Health · corrected 2022-04-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-02-18 · Health · corrected 2022-04-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NHC-OP LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | 2000-02-01 |
| BLACKROCK INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-03-20 |
| DIMENSIONAL FUND ADVISORS LP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-07 |
| MORGAN STANLEY | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-11-08 |
| NATIONAL HEALTH CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2000-02-01 |
| NATIONAL HEALTHCARE CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2000-02-01 |
| VANGUARD GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2017-03-27 |
| NATIONAL HEALTHCARE CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-02-01 |
| NHC-OP LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-02-01 |
| DODSON, VICKI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-06-01 |
| KIDD, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-01-01 |
| MICHEL, ANNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-07-11 |
| RECTOR, MELVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-02-01 |
| ROGERS, HEATHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-04-05 |
| SWIFT, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-08-13 |
| USSERY, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-02-01 |
| RECTOR, MELVIN | Individual | CORPORATE OFFICER | — | 2000-02-01 |
Other facilities in WEST PLAINS
| Name | Overall | Beds |
|---|---|---|
| WEST VUE NURSING AND REHABILITATION CENTER | ★★★★★ | 130 |
| BROOKE HAVEN HEALTHCARE | ★★★☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.