Glenoaks Senior Living Campus
100 GLEN OAKS DRIVE, NEW LONDON, MN 56273 · CCN 245360
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 52
- Avg residents/day
- 35.5
- Phone
- 3203546057
Inspection history vs Minnesota & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Minnesota avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-24 | 18 | 8.1 | 9.5 | +9.9 worse |
| 2 | 2024-03-06 | 5 | 7.8 | 9.8 | -2.8 better |
| 3 | 2023-08-23 | 31 | 7.4 | 9.3 | +23.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Administration | 2 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.51 | 59.1% |
| RN staffing (reported) | 0.56 | 50.0% |
| Total nurse staffing (adjusted) | 3.96 | — |
Fines & penalties
- Total fines
- $43,219
- Number of fines
- 3
- Number of penalties
- 4
- Payment denials
- 1
Chain
- Chain
- CAMPBELL STREET SERVICES
- Facilities in chain
- 16
- Chain avg overall
- 2.10 / 5
Inspection citations (54)4 immediate jeopardy1 actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-12 · Health · corrected 2025-10-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-12 · Health · corrected 2025-10-20
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2025-09-12 · Health · corrected 2025-10-20
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-12 · Health · corrected 2025-10-20
Actual harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-09-12 · Health · corrected 2025-10-20
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2025-04-24 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-03-06 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-03-06 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-06 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-03-06 · Health · corrected 2024-03-25
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-03-06 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-21 · Health · corrected 2023-10-12
Immediate jeopardy
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- CF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-09-21 · Health · corrected 2023-10-12
Potential for minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- JF0760Ensure that residents are free from significant medication errors.2023-09-21 · Health · corrected 2023-10-12
Immediate jeopardy
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-09-21 · Health · corrected 2023-10-12
Potential for more than minimal harm
- EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-08-23 · Health · corrected 2023-09-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-08-23 · Health · corrected 2023-09-25
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-24 · Health · corrected 2023-05-17
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-24 · Health · corrected 2023-05-29
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-23 · Health · corrected 2023-04-19
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-03-23 · Health · corrected 2023-04-13
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-23 · Health · corrected 2023-04-21
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-09 · Health · corrected 2023-03-10
Immediate jeopardy
- CF0730Observe each nurse aide's job performance and give regular training.2023-03-09 · Health · corrected 2023-03-15
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HOLDCO NEW LONDON, MN, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-12-01 |
| CHITAI INVESTMENT, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-01 |
| HOLDCO TABLETOP, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-01 |
| INVESTCO TABLETOP, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-01 |
| TECHCARE CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-01 |
| CURCIO, DOMINIC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-01 |
| CAMPBELL STREET SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| CHITAI INVESTMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| HOLDCO NEW LONDON, MN, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| HOLDCO TABLETOP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| INVESTCO TABLETOP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| MANAGERCO NEW LONDON, MN, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| TECHCARE CORP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| CURCIO, DOMINIC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| DAVIS, RYAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
| DOLE, ISAAC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| LAKO QUINN, ANGELA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-10 |
| OLSON, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-14 |
| REALCO NEW LONDON, MN, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2019-12-01 |
Other facilities in NEW LONDON
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.