South Haven Nursing and Rehabilitation Community
850 Phillips, South Haven, MI 49090 · CCN 235270
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 70
- Avg residents/day
- 65.2
- Phone
- 2696375147
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-17 | 20 | 9.9 | 9.5 | +10.1 worse |
| 2 | 2024-10-01 | 17 | 11.4 | 9.8 | +5.6 worse |
| 3 | 2023-10-18 | 11 | 12.0 | 9.3 | -1.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 4 |
| Resident rights | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.26 | 45.0% |
| RN staffing (reported) | 0.65 | 50.0% |
| Total nurse staffing (adjusted) | 3.57 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ATRIUM CENTERS
- Facilities in chain
- 26
- Chain avg overall
- 3.20 / 5
Inspection citations (48)1 immediate jeopardy
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2025-12-17 · Health · corrected 2026-01-16
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-12-17 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-18 · Health · corrected 2025-07-07
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-18 · Health · corrected 2025-03-04
Immediate jeopardy
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-01 · Health · corrected 2024-10-31
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-12 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-12 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-12 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-12 · Health · corrected 2024-05-17
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-10-18 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-11 · Health · corrected 2023-11-20
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-11 · Health · corrected 2023-11-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2007-10-01 |
| ATRIUM CENTERS MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-10-01 |
| BAILEY, ESSEL | Individual | CORPORATE DIRECTOR | — | 2007-10-01 |
| LOCKHART, DENNIS | Individual | CORPORATE DIRECTOR | — | 2011-07-01 |
| ALBRIGHT ROSS, SUSAN | Individual | CORPORATE OFFICER | — | 2017-12-24 |
| FINNEY, DONALD | Individual | CORPORATE OFFICER | — | 2003-08-01 |
| LOCKHART, DENNIS | Individual | W-2 MANAGING EMPLOYEE | — | 2003-08-03 |
Other facilities in South Haven
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.