Hillcrest Nursing and Rehabilitation Community
695 Mitzi Street, North Muskegon, MI 49445 · CCN 235522
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 39
- Avg residents/day
- 36.2
- Phone
- 2317441641
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-04 | 5 | 9.9 | 9.5 | -4.9 better |
| 2 | 2024-10-16 | 6 | 11.4 | 9.8 | -5.4 better |
| 3 | 2023-10-03 | 11 | 12.0 | 9.3 | -1.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.89 | 59.6% |
| RN staffing (reported) | 0.60 | 50.0% |
| Total nurse staffing (adjusted) | 4.26 | — |
Fines & penalties
- Total fines
- $33,813
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Chain
- Chain
- ATRIUM CENTERS
- Facilities in chain
- 26
- Chain avg overall
- 3.20 / 5
Inspection citations (22)3 actual harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-04 · Health · corrected 2026-01-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-12-04 · Health · corrected 2026-01-21
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-04 · Health · corrected 2026-01-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-12-04 · Health · corrected 2026-01-21
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-28 · Health · corrected 2025-04-24
Actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-16 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-16 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-16 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-16 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-03-11 · Health · corrected 2024-05-08
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-11 · Health · corrected 2024-04-03
Actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-10-03 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-05 · Health · corrected 2023-06-05
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-05 · Health · corrected 2023-06-05
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-05 · Health · corrected 2023-06-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-05 · Health · corrected 2023-06-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2007-10-01 |
| AMICUS CAPITAL HOLDINGS INC ESOP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2021-01-01 |
| ATRIUM CENTERS MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-10-01 |
| ALBRIGHT ROSS, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-01-01 |
| LOCKHART, DENNIS | Individual | CORPORATE DIRECTOR | — | 2003-08-01 |
| BAILEY, ESSEL | Individual | CORPORATE OFFICER | — | 2007-11-01 |
| FINNEY, DONALD | Individual | CORPORATE OFFICER | — | 2003-01-01 |
| ROCCA, MICHAEL | Individual | CORPORATE OFFICER | — | 2021-06-14 |
| WOZNIAK, KIMBERLY | Individual | W-2 MANAGING EMPLOYEE | — | 2021-07-22 |
Other facilities in North Muskegon
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.