Heritage Nursing and Rehabilitation Community
320 East Central Avenue, Zeeland, MI 49464 · CCN 235525
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 39
- Avg residents/day
- 36.3
- Phone
- 6167729191
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-21 | 7 | 9.9 | 9.5 | -2.9 better |
| 2 | 2024-04-04 | 6 | 11.4 | 9.8 | -5.4 better |
| 3 | 2023-05-04 | 0 | 12.0 | 9.3 | -12.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.10 | 52.8% |
| RN staffing (reported) | 0.54 | 50.0% |
| Total nurse staffing (adjusted) | 3.28 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ATRIUM CENTERS
- Facilities in chain
- 26
- Chain avg overall
- 3.20 / 5
Inspection citations (13)
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2025-02-21 · Health · corrected 2025-03-26
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
- DF0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-04 · Health · corrected 2024-05-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2007-10-01 |
| BAILEY, ESSEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 74% | 2012-12-27 |
| FINNEY, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 25% | 2012-08-22 |
| LOCKHART, DENNIS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2010-01-01 |
| ATRIUM CENTERS MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-10-01 |
| ALBRIGHT ROSS, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-01-02 |
| GROSS, DEBORAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-12-12 |
| BAILEY, ESSEL | Individual | CORPORATE DIRECTOR | — | 2007-10-01 |
| FINNEY, DONALD | Individual | CORPORATE DIRECTOR | — | 2012-08-22 |
| ALBRIGHT ROSS, SUSAN | Individual | CORPORATE OFFICER | — | 2018-01-02 |
| FERKANY, JAMES | Individual | CORPORATE OFFICER | — | 2018-08-01 |
Other facilities in Zeeland
| Name | Overall | Beds |
|---|---|---|
| Medilodge of Zeeland | ★★☆☆☆ | 138 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.