Caretel Inns of Tri-Cities
6700 Westside Saginaw Road, Bay City, MI 48706 · CCN 235635
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 53.1
- Phone
- 9896679800
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-07 | 21 | 9.9 | 9.5 | +11.1 worse |
| 2 | 2024-07-17 | 9 | 11.4 | 9.8 | -2.4 better |
| 3 | 2023-07-21 | 14 | 12.0 | 9.3 | +2.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 10 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 5 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.91 | 63.9% |
| RN staffing (reported) | 0.73 | 64.3% |
| Total nurse staffing (adjusted) | 3.92 | — |
Fines & penalties
- Total fines
- $251,642
- Number of fines
- 4
- Number of penalties
- 6
- Payment denials
- 2
Chain
- Chain
- SYMPHONY CARE NETWORK
- Facilities in chain
- 7
- Chain avg overall
- 1.90 / 5
Inspection citations (44)1 immediate jeopardy6 actual harm
- GF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-12-18 · Health · corrected 2026-01-20
Actual harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-12-18 · Health · corrected 2026-01-20
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-07 · Health · corrected 2025-09-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-08-07 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-24 · Health · corrected 2025-08-20
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-24 · Health · corrected 2025-08-20
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-24 · Health · corrected 2025-08-20
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-06-13 · Health · corrected 2025-07-10
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-08 · Health · corrected 2025-06-02
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-04 · Health · corrected 2025-03-27
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-03-04 · Health · corrected 2025-03-27
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-21 · Health · corrected 2025-03-27
Actual harm
- DF0880Provide and implement an infection prevention and control program.2025-01-21 · Health · corrected 2025-02-13
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-07-17 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-02-14 · Health · corrected 2024-03-09
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-14 · Health · corrected 2024-03-09
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-21 · Health · corrected 2023-08-25
Actual harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-07-21 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-03-09 · Health · corrected 2023-03-24
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-03-09 · Health · corrected 2023-03-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SYMPHONY OF MICHIGAN HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2020-06-01 |
| BENOIT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| CALUMET SOUTH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| DRAKE LOUIS ENTERPRISE, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| FAIRHOME TRUST UAD 12312012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| GZLT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| WILLOW DELTA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| HARTMAN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| HARTMAN, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| KRUPP, ARI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| SENDEROWICZ, YOSSI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-06-01 |
| HARTMAN, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-06-01 |
| KRUPP, ARI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| HARTMAN, DAVID | Individual | CORPORATE OFFICER | — | 2020-06-01 |
| KRUPP, ARI | Individual | CORPORATE OFFICER | — | 2019-09-01 |
| MCGOURTY, DIANE | Individual | W-2 MANAGING EMPLOYEE | — | 2020-01-30 |
Other facilities in Bay City
| Name | Overall | Beds |
|---|---|---|
| Hampton Nursing and Rehabilitation | ★★★★☆ | 51 |
| Bay Shores Senior Care and Rehab Center | ★★★☆☆ | 126 |
| Carriage House Nursing and Rehabilitation | ★★★☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.