Starfile

Starfile / Maryland

COMPLETE CARE AT MULTI MEDICAL CENTER LLC

7700 YORK ROAD, TOWSON, MD 21204 · CCN 215096

Ratings

Overall
★★★★★ 5
Health inspection
★★★★☆ 4
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
118
Avg residents/day
106.9
Phone
4108215500

Inspection history vs Maryland & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMaryland avgNational avgvs state
12024-11-081118.99.5-7.9 better
22019-08-231117.19.8-6.1 better
32018-05-03714.59.3-7.5 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning2
Nursing and physician services1
Resident rights3
Nutrition and dietary1
Pharmacy service3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0844.4%
RN staffing (reported)0.8950.0%
Total nurse staffing (adjusted)3.02

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
COMPLETE CARE
Facilities in chain
85
Chain avg overall
3.20 / 5

Inspection citations (29)

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  2. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  3. DF0574The resident has the right to receive notices in a format and a language he or she understands.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  4. DF0641Ensure each resident receives an accurate assessment.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  5. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  6. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  7. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  8. DF0759Ensure medication error rates are not 5 percent or greater.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  9. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  10. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  11. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-11-08 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  12. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  13. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  14. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  15. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  16. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  17. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  18. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  19. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  20. EF0880Provide and implement an infection prevention and control program.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  21. DF0908Keep all essential equipment working safely.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  22. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2019-08-23 · Health · corrected 2019-09-20

    Potential for more than minimal harm

  23. DF0641Ensure each resident receives an accurate assessment.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  24. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  25. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  26. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  27. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  28. DF0760Ensure that residents are free from significant medication errors.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

  29. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-05-03 · Health · corrected 2018-05-23

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PC MD OPCOS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2021-05-01
PC WTA OPCO HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
PEACE CAPITAL HOLDINGS LLC (DE)Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
COX, VICKIEIndividualOPERATIONAL/MANAGERIAL CONTROL2021-06-01
MANSFIELD, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL2021-05-01
ODACHOWSKI, STACIEIndividualOPERATIONAL/MANAGERIAL CONTROL2022-10-03
RIZQUI, IBRAHIMIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-01
SILVERBERG, NISANELIndividualOPERATIONAL/MANAGERIAL CONTROL2021-05-01
STEIN, SHALOMIndividualCORPORATE OFFICER2021-05-01
WELLTOWER OP LLCOrganization5% OR GREATER SECURITY INTEREST2023-05-01

Other facilities in TOWSON

NameOverallBeds
TOWSON REHABILITATION AND HEALTHCARE CENTER★★★★★132
CHESTNUT GRN HLTH CTR BLAKEHUR★★★★★49
EDENWALD★★★★★70
HOLLY HILL HEALTHCARE CENTER★★☆☆☆75
AUTUMN LAKE HEALTHCARE AT RUXTON★★☆☆☆179

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.