Starfile

Starfile / Massachusetts

WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER

745 SCHOOL STREET, WEBSTER, MA 01570 · CCN 225283

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
135
Avg residents/day
123.5
Phone
5089490644

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-04-10138.99.5+4.1 worse
22024-03-011310.09.8+3.0 worse
32022-10-051412.79.3+1.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning1
Nursing and physician services1
Resident rights2
Nutrition and dietary4
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.9936.9%
RN staffing (reported)0.6229.4%
Total nurse staffing (adjusted)2.98

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
ATHENA HEALTHCARE SYSTEMS
Facilities in chain
24
Chain avg overall
1.70 / 5

Inspection citations (40)

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  2. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  4. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  5. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  6. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  7. DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  8. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  9. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  10. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  11. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  12. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  13. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-04-10 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  14. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  15. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-03-01 · Health · corrected 2024-03-28

    Potential for more than minimal harm

  16. BF0641Ensure each resident receives an accurate assessment.2024-03-01 · Health · corrected 2024-04-01

    Potential for minimal harm

  17. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  18. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  19. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-03-01 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  20. DF0759Ensure medication error rates are not 5 percent or greater.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  21. FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-01 · Health · corrected 2024-04-17

    Potential for more than minimal harm

  22. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-03-01 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  23. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  24. BF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-03-01 · Health · corrected 2024-03-27

    Potential for minimal harm

  25. DF0880Provide and implement an infection prevention and control program.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  26. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-03-01 · Health · corrected 2024-04-05

    Potential for more than minimal harm

  27. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-06-14 · Health · corrected 2023-07-14

    Potential for more than minimal harm

  28. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  29. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  30. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  31. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  32. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  33. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  34. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  35. DF0687Provide appropriate foot care.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  36. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  37. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  38. EF0880Provide and implement an infection prevention and control program.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  39. DF0885Report COVID19 data to residents and families.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

  40. FF0886Perform COVID19 testing on residents and staff.2022-10-05 · Health · corrected 2022-11-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ATHENA HEALTH CARE SYSTEMS MA III LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2014-06-01
SANTILLI, LAWRENCEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST62%2020-12-15
MOSIER, MICHAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST7%2016-11-18
CHAKALOS-SANTILLI, VALERIEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%2015-07-01
KAUFMAN, DANIELLEIndividualW-2 MANAGING EMPLOYEE2018-07-01
MOSIER, MICHAELIndividualW-2 MANAGING EMPLOYEE2014-06-01
REZENDES, LORRIEIndividualW-2 MANAGING EMPLOYEE2013-10-11
SENRA, PRISCILLAIndividualW-2 MANAGING EMPLOYEE2020-12-15
WHITCRAFT, CARLYIndividualW-2 MANAGING EMPLOYEE2019-05-01
ATHENA HEALTH CARE ASSOCIATES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL2014-06-01
SANTILLI, LAWRENCEIndividualCORPORATE OFFICER2013-10-11
CURTIS, DIANEIndividualW-2 MANAGING EMPLOYEE2014-06-01

Other facilities in WEBSTER

NameOverallBeds
BROOKSIDE REHABILITATION AND HEALTHCARE CENTER★★☆☆☆81
LANESSA EXTENDED CARE★☆☆☆☆96

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.