LANESSA EXTENDED CARE
751 SCHOOL STREET, WEBSTER, MA 01570 · CCN 225395
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Partnership
- Certified beds
- 96
- Avg residents/day
- 87.2
- Phone
- 5089491334
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-03 | 26 | 8.9 | 9.5 | +17.1 worse |
| 2 | 2023-11-08 | 20 | 10.0 | 9.8 | +10.0 worse |
| 3 | 2022-09-07 | 25 | 12.7 | 9.3 | +12.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 3 |
| Resident rights | 6 |
| Nutrition and dietary | 2 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.86 | 33.3% |
| RN staffing (reported) | 0.43 | 25.0% |
| Total nurse staffing (adjusted) | 3.12 | — |
Fines & penalties
- Total fines
- $119,962
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- ATHENA HEALTHCARE SYSTEMS
- Facilities in chain
- 24
- Chain avg overall
- 1.70 / 5
Inspection citations (71)3 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2026-01-21 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-10 · Health · corrected 2025-07-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-10 · Health · corrected 2025-07-01
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-02-03 · Health · corrected 2025-02-28
Potential for minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-02-03 · Health · corrected 2025-02-28
Potential for minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- FF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-02-03 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-04-03 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-04-03 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-03 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-03 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-03 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-11-08 · Health · corrected 2023-11-21
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-08 · Health · corrected 2024-01-21
Potential for more than minimal harm
- GF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-08 · Health · corrected 2023-12-19
Actual harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2023-11-08 · Health · corrected 2024-01-21
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-09-14 · Health · corrected 2023-10-21
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-09-07 · Health · corrected 2022-11-09
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-07 · Health · corrected 2022-11-09
Potential for more than minimal harm
- GF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-09-07 · Health · corrected 2022-10-14
Actual harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0675Honor each resident's preferences, choices, values and beliefs.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0687Provide appropriate foot care.2022-09-07 · Health · corrected 2022-11-09
Potential for more than minimal harm
- HF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-09-07 · Health · corrected 2022-10-14
Actual harm
- EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2022-09-07 · Health · corrected 2022-11-09
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2022-09-07 · Health · corrected 2022-11-09
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-09-07 · Health · corrected 2022-11-03
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-09-07 · Health · corrected 2022-10-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA III LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-06-01 |
| SANTILLI, LAWRENCE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 62% | 2019-10-03 |
| MOSIER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 7% | 2014-06-01 |
| CHAKALOS-SANTILLI, VALERIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | 2014-06-01 |
| CURTIS, DIANE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-06-01 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-06-01 |
| SANTILLI, LAWRENCE | Individual | CORPORATE OFFICER | — | 2019-10-03 |
| MOSIER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2014-06-01 |
Other facilities in WEBSTER
| Name | Overall | Beds |
|---|---|---|
| WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER | ★★☆☆☆ | 135 |
| BROOKSIDE REHABILITATION AND HEALTHCARE CENTER | ★★☆☆☆ | 81 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.