PLYMOUTH REHABILITATION & HEALTH CARE CENTER
123 SOUTH STREET, PLYMOUTH, MA 02360 · CCN 225207
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 186
- Avg residents/day
- 138.4
- Phone
- 5087464343
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-26 | 12 | 8.9 | 9.5 | +3.1 worse |
| 2 | 2023-09-29 | 22 | 10.0 | 9.8 | +12.0 worse |
| 3 | 2021-11-16 | 42 | 12.7 | 9.3 | +29.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 3 |
| Resident rights | 3 |
| Pharmacy service | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.20 | 30.5% |
| RN staffing (reported) | 0.42 | 20.0% |
| Total nurse staffing (adjusted) | 2.96 | — |
Fines & penalties
- Total fines
- $141,373
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- ATHENA HEALTHCARE SYSTEMS
- Facilities in chain
- 24
- Chain avg overall
- 1.70 / 5
Inspection citations (76)13 actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-26 · Health · corrected 2025-02-02
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-25 · Health · corrected 2023-10-16
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-25 · Health · corrected 2023-10-16
Actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-09-29 · Health · corrected 2023-11-06
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-09-29 · Health · corrected 2023-11-06
Potential for minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-09-29 · Health · corrected 2023-11-06
Potential for minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-29 · Health · corrected 2023-11-06
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-09-29 · Health · corrected 2023-11-06
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-11-16 · Health · corrected 2022-02-25
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-11-16 · Health · corrected 2022-01-17
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- HF0692Provide enough food/fluids to maintain a resident's health.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- GF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- GF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-16 · Health · corrected 2022-02-25
Actual harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2021-11-16 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- IF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-11-16 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- GF0790Provide routine and 24-hour emergency dental care for each resident.2021-11-16 · Health · corrected 2022-01-13
Actual harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-11-16 · Health · corrected 2022-02-25
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-16 · Health · corrected 2022-04-22
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2021-11-16 · Health · corrected 2022-02-25
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- FF0886Perform COVID19 testing on residents and staff.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2021-11-16 · Health · corrected 2022-01-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA R LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2012-09-01 |
| SANTILLI, LAWRENCE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 74% | 2020-05-04 |
| MOSIER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | 2012-09-01 |
| CHAKALOS-SANTILLI, VALERIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2012-09-01 |
| WHITCRAFT, CARLY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-01 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-09-01 |
| SANTILLI, LAWRENCE | Individual | CORPORATE OFFICER | — | 2012-09-25 |
| MOSIER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2012-09-01 |
| CURTIS, DIANE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-09-01 |
| KAUFMAN, DANIELLE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-07-01 |
| REZENDES, LORRIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-09-01 |
Other facilities in PLYMOUTH
| Name | Overall | Beds |
|---|---|---|
| LIFE CARE CENTER OF PLYMOUTH | ★★★★★ | 150 |
| PLYMOUTH HARBORSIDE HEALTHCARE | ★☆☆☆☆ | 101 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.