Starfile

Starfile / Massachusetts

PLYMOUTH HARBORSIDE HEALTHCARE

19 OBERY STREET, PLYMOUTH, MA 02360 · CCN 225284

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Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★☆☆☆☆ 1
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
101
Avg residents/day
85.2
Phone
5087474790

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12024-10-23208.99.5+11.1 worse
22023-08-302110.09.8+11.0 worse
32021-03-182412.79.3+11.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care7
Resident assessment and care planning5
Nutrition and dietary2
Pharmacy service2
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.1855.8%
RN staffing (reported)0.6065.0%
Total nurse staffing (adjusted)3.08

Fines & penalties

Total fines
$460,269
Number of fines
6
Number of penalties
6
Payment denials
0

Chain

Chain
NEXT STEP HEALTHCARE
Facilities in chain
14
Chain avg overall
1.90 / 5

Inspection citations (65)2 immediate jeopardy6 actual harm

  1. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-04 · Health · corrected 2025-12-26

    Potential for more than minimal harm

  2. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-16 · Health · corrected 2025-10-06

    Actual harm

  3. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-16 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  4. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-16 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  5. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-05 · Health · corrected 2025-08-22

    Actual harm

  6. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-05 · Health · corrected 2025-08-22

    Actual harm

  7. BF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-10-23 · Health · corrected 2024-11-25

    Potential for minimal harm

  8. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-23 · Health · corrected 2024-11-25

    Potential for more than minimal harm

  9. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  10. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  11. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  12. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  13. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  14. EF0699Provide care or services that was trauma informed and/or culturally competent.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  15. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  16. EF0759Ensure medication error rates are not 5 percent or greater.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  17. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  18. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  19. EF0880Provide and implement an infection prevention and control program.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  20. EF0881Implement a program that monitors antibiotic use.2024-10-23 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  21. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-14 · Health · corrected 2023-12-06

    Actual harm

  22. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-14 · Health · corrected 2023-12-06

    Actual harm

  23. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-10-11 · Health · corrected 2023-10-21

    Immediate jeopardy

  24. JF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-10-11 · Health · corrected 2023-10-21

    Immediate jeopardy

  25. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  26. DF0551Give the resident's representative the ability to exercise the resident's rights.2023-08-30 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  27. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  28. DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  29. DF0583Keep residents' personal and medical records private and confidential.2023-08-30 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  30. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  31. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  32. BF0641Ensure each resident receives an accurate assessment.2023-08-30 · Health · corrected 2023-10-02

    Potential for minimal harm

  33. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  34. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-08-30 · Health · corrected 2023-10-02

    Actual harm

  35. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-30 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  36. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  37. DF0699Provide care or services that was trauma informed and/or culturally competent.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  38. EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  39. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  40. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  41. EF0760Ensure that residents are free from significant medication errors.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  42. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  43. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  44. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  45. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-08-30 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  46. FF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  47. EF0572Give residents a notice of rights, rules, services and charges.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  48. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  49. FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-03-18 · Health · corrected 2021-06-16

    Potential for more than minimal harm

  50. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  51. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  52. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  53. DF0610Respond appropriately to all alleged violations.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  54. DF0641Ensure each resident receives an accurate assessment.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  55. FF0680Ensure the activities program is directed by a qualified professional.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  56. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  57. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-03-18 · Health · corrected 2021-06-04

    Potential for more than minimal harm

  58. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  59. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  60. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

  61. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-03-18 · Health · corrected 2021-06-04

    Potential for more than minimal harm

  62. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-03-18 · Health · corrected 2021-07-01

    Potential for more than minimal harm

  63. FF0880Provide and implement an infection prevention and control program.2021-03-18 · Health · corrected 2021-07-01

    Potential for more than minimal harm

  64. FF0886Perform COVID19 testing on residents and staff.2021-03-18 · Health · corrected 2021-07-01

    Potential for more than minimal harm

  65. EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2021-03-18 · Health · corrected 2021-05-05

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NEXT STEP HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2017-09-01
DELL'ANNO, DAMIANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST50%2017-09-01
STEPHAN, WILLIAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST50%2017-09-01
NEXT STEP HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2017-09-01
NGUYEN, NINAIndividualOPERATIONAL/MANAGERIAL CONTROL2025-04-14
RATTAN, ROHITIndividualOPERATIONAL/MANAGERIAL CONTROL2023-11-08
DELL'ANNO, DAMIANIndividualCORPORATE OFFICER2017-09-01
STEPHAN, WILLIAMIndividualCORPORATE OFFICER2017-09-01

Other facilities in PLYMOUTH

NameOverallBeds
LIFE CARE CENTER OF PLYMOUTH★★★★★150
PLYMOUTH REHABILITATION & HEALTH CARE CENTER★☆☆☆☆186

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.