PLYMOUTH HARBORSIDE HEALTHCARE
19 OBERY STREET, PLYMOUTH, MA 02360 · CCN 225284
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 101
- Avg residents/day
- 85.2
- Phone
- 5087474790
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-23 | 20 | 8.9 | 9.5 | +11.1 worse |
| 2 | 2023-08-30 | 21 | 10.0 | 9.8 | +11.0 worse |
| 3 | 2021-03-18 | 24 | 12.7 | 9.3 | +11.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 5 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.18 | 55.8% |
| RN staffing (reported) | 0.60 | 65.0% |
| Total nurse staffing (adjusted) | 3.08 | — |
Fines & penalties
- Total fines
- $460,269
- Number of fines
- 6
- Number of penalties
- 6
- Payment denials
- 0
Chain
- Chain
- NEXT STEP HEALTHCARE
- Facilities in chain
- 14
- Chain avg overall
- 1.90 / 5
Inspection citations (65)2 immediate jeopardy6 actual harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-04 · Health · corrected 2025-12-26
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-16 · Health · corrected 2025-10-06
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-16 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-16 · Health · corrected 2025-10-06
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-05 · Health · corrected 2025-08-22
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-05 · Health · corrected 2025-08-22
Actual harm
- BF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-10-23 · Health · corrected 2024-11-25
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-23 · Health · corrected 2024-11-25
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0699Provide care or services that was trauma informed and/or culturally competent.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2024-10-23 · Health · corrected 2024-11-15
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-14 · Health · corrected 2023-12-06
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-14 · Health · corrected 2023-12-06
Actual harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-10-11 · Health · corrected 2023-10-21
Immediate jeopardy
- JF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-10-11 · Health · corrected 2023-10-21
Immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2023-08-30 · Health · corrected 2023-10-23
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-08-30 · Health · corrected 2023-10-23
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-08-30 · Health · corrected 2023-10-02
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-08-30 · Health · corrected 2023-10-02
Actual harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-30 · Health · corrected 2023-10-23
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-08-30 · Health · corrected 2023-10-02
Potential for more than minimal harm
- FF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- EF0572Give residents a notice of rights, rules, services and charges.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-03-18 · Health · corrected 2021-06-16
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- FF0680Ensure the activities program is directed by a qualified professional.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-03-18 · Health · corrected 2021-06-04
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-03-18 · Health · corrected 2021-06-04
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-03-18 · Health · corrected 2021-07-01
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2021-03-18 · Health · corrected 2021-07-01
Potential for more than minimal harm
- FF0886Perform COVID19 testing on residents and staff.2021-03-18 · Health · corrected 2021-07-01
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2021-03-18 · Health · corrected 2021-05-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NEXT STEP HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-09-01 |
| DELL'ANNO, DAMIAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2017-09-01 |
| STEPHAN, WILLIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2017-09-01 |
| NEXT STEP HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-09-01 |
| NGUYEN, NINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-14 |
| RATTAN, ROHIT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-11-08 |
| DELL'ANNO, DAMIAN | Individual | CORPORATE OFFICER | — | 2017-09-01 |
| STEPHAN, WILLIAM | Individual | CORPORATE OFFICER | — | 2017-09-01 |
Other facilities in PLYMOUTH
| Name | Overall | Beds |
|---|---|---|
| LIFE CARE CENTER OF PLYMOUTH | ★★★★★ | 150 |
| PLYMOUTH REHABILITATION & HEALTH CARE CENTER | ★☆☆☆☆ | 186 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.