PARSONS HILL REHABILITATION & HEALTH CARE CENTER
1350 MAIN STREET, WORCESTER, MA 01603 · CCN 225390
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 162
- Avg residents/day
- 149.9
- Phone
- 5087914200
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-25 | 13 | 8.9 | 9.5 | +4.1 worse |
| 2 | 2024-01-23 | 18 | 10.0 | 9.8 | +8.0 worse |
| 3 | 2022-07-11 | 17 | 12.7 | 9.3 | +4.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 1 |
| Resident rights | 5 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.16 | 28.7% |
| RN staffing (reported) | 0.41 | 35.7% |
| Total nurse staffing (adjusted) | 3.26 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ATHENA HEALTHCARE SYSTEMS
- Facilities in chain
- 24
- Chain avg overall
- 1.70 / 5
Inspection citations (48)
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-19 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-04-01 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-03-25 · Health · corrected 2025-04-25
Potential for minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2025-03-25 · Health · corrected 2025-04-25
Potential for minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-03-25 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-07-23 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-23 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-01-23 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0567Honor the resident's right to manage his or her financial affairs.2023-04-19 · Health · corrected 2023-05-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-19 · Health · corrected 2023-05-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-04-19 · Health · corrected 2023-05-08
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-07-11 · Health · corrected 2022-08-26
Potential for minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-07-11 · Health · corrected 2022-07-11
Potential for more than minimal harm
- DF0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.2022-07-11 · Health · corrected 2022-08-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA III LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-06-01 |
| SANTILLI, LAWRENCE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 62% | 2019-10-04 |
| MOSIER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 7% | 2016-11-18 |
| CHAKALOS-SANTILLI, VALERIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | 2015-07-01 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-06-01 |
| SANTILLI, LAWRENCE | Individual | CORPORATE OFFICER | — | 2019-10-04 |
| MOSIER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2014-06-01 |
| SENRA, PRISCILLA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-12-15 |
| CURTIS, DIANE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-06-01 |
Other facilities in WORCESTER
| Name | Overall | Beds |
|---|---|---|
| WEST SIDE HOUSE LTC FACILITY | ★★★★★ | 91 |
| Jewish Healthcare Center | ★★★★★ | 141 |
| Knollwood Nursing Center | ★★★★★ | 82 |
| LUTHERAN REHABILITATION AND SKILLED CARE CENTER | ★★★★★ | 150 |
| HOLY TRINITY EASTERN ORTHODOX N & R CENTER | ★★★★★ | 113 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.