WEST SIDE HOUSE LTC FACILITY
35 FRUIT STREET, WORCESTER, MA 01609 · CCN 225500
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 91
- Avg residents/day
- 50.5
- Phone
- 5087526763
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-30 | 4 | 8.9 | 9.5 | -4.9 better |
| 2 | 2023-09-07 | 9 | 10.0 | 9.8 | -1.0 better |
| 3 | 2022-02-02 | 16 | 12.7 | 9.3 | +3.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.00 | 44.8% |
| RN staffing (reported) | 0.44 | 20.0% |
| Total nurse staffing (adjusted) | 5.10 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ELDER SERVICES
- Facilities in chain
- 6
- Chain avg overall
- 2.30 / 5
Inspection citations (29)
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-12-30 · Health · corrected 2025-01-24
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-12-30 · Health · corrected 2025-01-24
Potential for minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-30 · Health · corrected 2025-01-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-12-30 · Health · corrected 2025-01-24
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-11-06 · Health · corrected 2024-12-04
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-07 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-07 · Health · corrected 2023-09-29
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-02-02 · Health · corrected 2022-03-23
Potential for minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- CF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2022-02-02 · Health · corrected 2022-03-23
Potential for minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-02-02 · Health · corrected 2022-03-23
Potential for minimal harm
- DF0637Assess the resident when there is a significant change in condition2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2022-02-02 · Health · corrected 2022-03-23
Potential for minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- FF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-02-02 · Health · corrected 2022-03-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ESSEX GROUP INCORPORATED | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1973-05-15 |
| ROMANO, FRANK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 44% | 1974-07-10 |
| ROMANO, KATELYN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 12% | 2008-08-16 |
| ROMANO, KYLE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 12% | 2008-08-16 |
| ROMANO, JAMES | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 12% | 2008-08-16 |
| ROMANO, BRANDON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 12% | 2008-08-16 |
| DOYLE, PHILIP | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | 1974-07-10 |
| ROMANO, FRANK | Individual | CORPORATE DIRECTOR | — | 1974-07-10 |
| ROMANO, FRANK | Individual | CORPORATE OFFICER | — | 1974-07-10 |
| CONNECTONE BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2023-10-10 |
| CONNECTONE BANK | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2023-10-10 |
| ESSEX GROUP MANAGEMENT CORP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1995-01-01 |
| PICONE, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2002-05-26 |
| ROMANO, FRANK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1974-07-10 |
| ROMANO, KATELYN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-05-08 |
| ROMANO, KYLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-03-25 |
| SEMAAN, RITA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-01 |
Other facilities in WORCESTER
| Name | Overall | Beds |
|---|---|---|
| HOLY TRINITY EASTERN ORTHODOX N & R CENTER | ★★★★★ | 113 |
| Jewish Healthcare Center | ★★★★★ | 141 |
| Knollwood Nursing Center | ★★★★★ | 82 |
| LUTHERAN REHABILITATION AND SKILLED CARE CENTER | ★★★★★ | 150 |
| NOTRE DAME LONG TERM CARE CENTER | ★★★★☆ | 123 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.