MASSACHUSETTS VETERANS HOME AT HOLYOKE
110 CHERRY STREET, HOLYOKE, MA 01040 · CCN 225786
Ratings
- Overall
- — —
- Health inspection
- — —
- Quality measures
- — —
- Staffing
- — —
Facility
- Ownership type
- Government - State
- Certified beds
- 128
- Avg residents/day
- 119.3
- Phone
- 4135329475
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-28 | 6 | 8.9 | 9.5 | -2.9 better |
| 2 | — | — | 10.0 | 9.8 | — |
| 3 | — | — | 12.7 | 9.3 | — |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 7.59 | — |
| RN staffing (reported) | 2.26 | — |
| Total nurse staffing (adjusted) | — | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (6)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0948Ensure that paid feeding assistants have the training they need.2025-02-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| THE COMMONWEALTH OF MASSACHUSETTS | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-06 |
| DIETZEN, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-06 |
| LAZO, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-06 |
| SANTIAGO, JON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-06 |
Other facilities in HOLYOKE
| Name | Overall | Beds |
|---|---|---|
| RENAISSANCE MANOR ON CABOT | ★★★★★ | 61 |
| CARE ONE AT HOLYOKE | ★★★★★ | 164 |
| MARY'S MEADOW AT PROVIDENCE PLACE | ★★★★★ | 40 |
| MONT MARIE REHABILITATION & HEALTHCARE CENTER | ★★★★☆ | 84 |
| MISSION CARE AT HOLYOKE | ★★☆☆☆ | 125 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.