Starfile / Massachusetts

HERMITAGE HEALTHCARE (THE)

383 MILL STREET, WORCESTER, MA 01602 · CCN 225009

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Chain

Chain

NEXT STEP HEALTHCARE

Facilities in chain

14

Chain avg overall

1.90 / 5

Inspection citations (33)

1. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

2. DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

3. BF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-20 · Health · corrected 2025-09-22

   Potential for minimal harm

4. BF0641Ensure each resident receives an accurate assessment.2025-08-20 · Health · corrected 2025-09-22

   Potential for minimal harm

5. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

6. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

7. DF0685Assist a resident in gaining access to vision and hearing services.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

8. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

9. DF0759Ensure medication error rates are not 5 percent or greater.2025-08-20 · Health · corrected 2025-09-22

   Potential for more than minimal harm

10. EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-08-20 · Health · corrected 2025-09-22

    Potential for more than minimal harm

11. EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-08-20 · Health · corrected 2025-09-22

    Potential for more than minimal harm

12. DF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2025-08-20 · Health · corrected 2025-09-22

    Potential for more than minimal harm

13. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-04 · Health · corrected 2024-06-21

    Potential for more than minimal harm

14. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-04 · Health · corrected 2024-06-21

    Potential for more than minimal harm

15. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-06-04 · Health · corrected 2024-06-21

    Potential for more than minimal harm

16. DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2024-06-04 · Health · corrected 2024-06-21

    Potential for more than minimal harm

17. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

18. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

19. EF0679Provide activities to meet all resident's needs.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

20. DF0692Provide enough food/fluids to maintain a resident's health.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

21. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

22. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

23. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

24. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

25. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

26. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

27. FF0880Provide and implement an infection prevention and control program.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

28. FF0881Implement a program that monitors antibiotic use.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

29. FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

30. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

31. FF0885Report COVID19 data to residents and families.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

32. FF0886Perform COVID19 testing on residents and staff.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

33. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-01-19 · Health · corrected 2023-02-17

    Potential for more than minimal harm

Ownership

Other facilities in WORCESTER

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.