Highland Place Rehab and Nursing Center
1736 Irving Place, Shreveport, LA 71101 · CCN 195350
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 227
- Avg residents/day
- 176.7
- Phone
- 3182211983
Inspection history vs Louisiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Louisiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-24 | 26 | 8.3 | 9.5 | +17.7 worse |
| 2 | 2024-06-06 | 34 | 9.0 | 9.8 | +25.0 worse |
| 3 | 2023-06-08 | 13 | 8.0 | 9.3 | +5.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 10 |
| Resident assessment and care planning | 4 |
| Resident rights | 6 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.37 | 35.0% |
| RN staffing (reported) | 0.79 | 71.4% |
| Total nurse staffing (adjusted) | 4.59 | — |
Fines & penalties
- Total fines
- $337,767
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- WELLINGTON HEALTH CARE SERVICES
- Facilities in chain
- 14
- Chain avg overall
- 1.70 / 5
Inspection citations (73)4 immediate jeopardy2 actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-04 · Health · corrected 2026-01-06
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-12-04 · Health · corrected 2026-01-06
Potential for more than minimal harm
- GF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-04 · Health · corrected 2026-01-06
Actual harm
- EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0825Provide or get specialized rehabilitative services as required for a resident.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-07-24 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-04-23 · Health · corrected 2025-05-09
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-09 · Health · corrected 2025-05-09
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-09 · Health · corrected 2025-05-09
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-02-19 · Health · corrected 2025-03-06
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-04 · Health · corrected 2025-03-06
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-04 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-02-04 · Health · corrected 2025-03-06
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2025-02-04 · Health · corrected 2025-03-06
Actual harm
- KF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-02-04 · Health · corrected 2025-03-06
Immediate jeopardy
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-04 · Health · corrected 2025-03-06
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-04 · Health · corrected 2024-12-31
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-03 · Health · corrected 2024-10-28
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-03 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-08-28 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-28 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-28 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-08-28 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2024-08-14 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- EF0924Put firmly secured handrails on each side of hallways.2024-06-06 · Health · corrected 2024-07-21
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-03-26 · Health · corrected 2024-04-17
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-06 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-06 · Health · corrected 2024-04-19
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-28 · Health · corrected 2024-02-11
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-28 · Health · corrected 2024-02-11
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-08 · Health · corrected 2023-05-07
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- DF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
- JF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-06-08 · Health · corrected 2023-05-07
Immediate jeopardy
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-06-08 · Health · corrected 2023-07-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WELLINGTON HEALTHCARE SERVICES LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2007-07-31 |
| ANDWELL INVESTMENTS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-01-10 |
| ANDREWS, JAMES | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-01-10 |
| ELKINS ROAD ASSOCIATES LLC | Organization | GENERAL PARTNERSHIP INTEREST | — | 2007-07-31 |
| WELLINGTON HEALTHCARE SERVICES LP | Organization | LIMITED PARTNERSHIP INTEREST | — | 2007-07-31 |
| ANDREWS, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-07-31 |
| ANDREWS, JAMES | Individual | CORPORATE DIRECTOR | — | 2007-07-31 |
| ANDREWS, JAMES | Individual | CORPORATE OFFICER | — | 2007-07-31 |
| KELMAN, MOSHE | Individual | CORPORATE OFFICER | — | 2023-07-01 |
| BAILEY, TERESA | Individual | W-2 MANAGING EMPLOYEE | — | 2023-07-01 |
Other facilities in Shreveport
| Name | Overall | Beds |
|---|---|---|
| Live Oak | ★★★★☆ | 160 |
| Village Health Care at The Glen | ★★★☆☆ | 126 |
| Roseview Nursing and Rehabilitation Center | ★★☆☆☆ | 124 |
| Southern Oaks Nursing & Rehabilitation Center | ★☆☆☆☆ | 61 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.