Starfile

Starfile / Louisiana

CHATEAU LIVING CENTER

716 VILLAGE ROAD, KENNER, LA 70065 · CCN 195184

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★☆☆☆☆ 1
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
215
Avg residents/day
181.5
Phone
5044640604

Inspection history vs Louisiana & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityLouisiana avgNational avgvs state
12025-07-23258.39.5+16.7 worse
22024-07-24159.09.8+6.0 worse
32023-09-21168.09.3+8.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Quality of life and care7
Nursing and physician services2
Resident rights3
Nutrition and dietary2
Pharmacy service3
Environmental2
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.0755.3%
RN staffing (reported)0.1040.0%
Total nurse staffing (adjusted)3.05

Fines & penalties

Total fines
$159,972
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
PLANTATION MANAGEMENT COMPANY
Facilities in chain
16
Chain avg overall
1.50 / 5

Inspection citations (56)3 immediate jeopardy

  1. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-23 · Health · corrected 2025-10-13

    Potential for more than minimal harm

  2. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-23 · Health · corrected 2025-10-13

    Potential for more than minimal harm

  3. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  4. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  5. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  6. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  7. EF0610Respond appropriately to all alleged violations.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  8. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  9. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  10. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  11. BF0732Post nurse staffing information every day.2025-07-23 · Health · corrected 2025-09-02

    Potential for minimal harm

  12. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  13. EF0880Provide and implement an infection prevention and control program.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  14. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-07-23 · Health · corrected 2025-09-02

    Potential for more than minimal harm

  15. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-10 · Health · corrected 2025-05-10

    Potential for more than minimal harm

  16. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-10 · Health · corrected 2025-05-10

    Potential for more than minimal harm

  17. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-10 · Health · corrected 2025-05-10

    Potential for more than minimal harm

  18. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-04-10 · Health · corrected 2025-05-10

    Potential for more than minimal harm

  19. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-04-10 · Health · corrected 2025-05-10

    Potential for more than minimal harm

  20. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  21. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  22. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  23. EF0687Provide appropriate foot care.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  24. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  25. EF0880Provide and implement an infection prevention and control program.2025-03-13 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  26. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-06 · Health · corrected 2025-02-03

    Immediate jeopardy

  27. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-01-06 · Health · corrected 2025-02-03

    Potential for more than minimal harm

  28. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-08-28 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  29. DF0880Provide and implement an infection prevention and control program.2024-08-28 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  30. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-08-28 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  31. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  32. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  33. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-07-24 · Health · corrected 2024-08-26

    Potential for minimal harm

  34. BF0641Ensure each resident receives an accurate assessment.2024-07-24 · Health · corrected 2024-08-26

    Potential for minimal harm

  35. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  36. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  37. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  38. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  39. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  40. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-24 · Health · corrected 2024-08-26

    Potential for more than minimal harm

  41. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  42. EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  43. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  44. EF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  45. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  46. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  47. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-21 · Health · corrected 2023-10-16

    Immediate jeopardy

  48. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  49. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  50. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  51. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  52. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  53. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  54. KF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-09-21 · Health · corrected 2023-10-16

    Immediate jeopardy

  55. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  56. DF0880Provide and implement an infection prevention and control program.2023-09-21 · Health · corrected 2023-10-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HIGHPOINT HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%2008-07-09
MEDICO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%2023-10-31
HIGHPOINT HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2008-07-09
DELATTE, KIMBERLYIndividualCORPORATE DIRECTOR2008-07-09
QUIRK, GENEIndividualCORPORATE DIRECTOR2008-07-09
QUIRK, SCOTTIndividualCORPORATE DIRECTOR2008-07-09
D'ARENSBOURG, JORDANIndividualW-2 MANAGING EMPLOYEE2022-01-01
DAVID, LORAIndividualW-2 MANAGING EMPLOYEE2002-03-01

Other facilities in KENNER

NameOverallBeds
WALDON HEALTH CARE CENTER★☆☆☆☆205

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.