CARLTON AT THE LAKE, THE
725 WEST MONTROSE AVENUE, CHICAGO, IL 60613 · CCN 145679
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 244
- Avg residents/day
- 168.4
- Phone
- 7739291700
Inspection history vs Illinois & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Illinois avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-11 | 18 | 12.2 | 9.5 | +5.8 worse |
| 2 | 2024-03-15 | 17 | 12.7 | 9.8 | +4.3 worse |
| 3 | 2023-02-03 | 25 | 13.1 | 9.3 | +11.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 8 |
| Resident rights | 2 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.28 | 35.6% |
| RN staffing (reported) | 0.76 | 31.3% |
| Total nurse staffing (adjusted) | 2.39 | — |
Fines & penalties
- Total fines
- $241,131
- Number of fines
- 4
- Number of penalties
- 5
- Payment denials
- 1
Chain
- Chain
- LEGACY HEALTHCARE
- Facilities in chain
- 90
- Chain avg overall
- 3.00 / 5
Inspection citations (60)1 immediate jeopardy6 actual harm
- FF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-11-21 · Health · corrected 2025-11-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-21 · Health · corrected 2025-11-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-07 · Health · corrected 2025-11-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-08 · Health · corrected 2025-09-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-08 · Health · corrected 2025-09-09
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-08-25 · Health · corrected 2025-08-26
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-08-25 · Health · corrected 2025-08-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-02 · Health · corrected 2025-05-03
Actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-02 · Health · corrected 2025-05-03
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-11 · Health · corrected 2025-04-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-07 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-07 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-05 · Health · corrected 2024-08-06
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-08-05 · Health · corrected 2024-08-06
Potential for more than minimal harm
- DF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2024-04-15 · Health · corrected 2024-04-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-15 · Health · corrected 2024-04-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-15 · Health · corrected 2024-04-16
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- EF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- GF0692Provide enough food/fluids to maintain a resident's health.2024-03-15 · Health · corrected 2024-03-16
Actual harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-03-15 · Health · corrected 2024-03-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-19 · Health · corrected 2024-02-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-19 · Health · corrected 2024-02-03
Actual harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-12-08 · Health · corrected 2023-12-20
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-11-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-02 · Health · corrected 2023-11-03
Actual harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-11-02 · Health · corrected 2023-11-03
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-10-04 · Health · corrected 2023-10-17
Immediate jeopardy
- FF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-10-04 · Health · corrected 2023-10-17
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-04 · Health · corrected 2023-10-17
Actual harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-07-01 · Health · corrected 2023-07-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-01 · Health · corrected 2023-07-14
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-08 · Health · corrected 2023-05-09
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-08 · Health · corrected 2023-05-09
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-08 · Health · corrected 2023-05-09
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-05-08 · Health · corrected 2023-05-09
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
- EF0888Ensure staff are vaccinated for COVID-192023-02-03 · Health · corrected 2023-02-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHAIM RAJCHENBACH DESCENDANTS TR UA 04282008 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2017-05-03 |
| DOROS GENERATION TRUST U/A/D 1/3/12 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2017-05-03 |
| SHABAT, MENACHEM | Individual | CORPORATE OFFICER | — | 2017-05-03 |
| VENTRELLA, JOANNE | Individual | W-2 MANAGING EMPLOYEE | — | 2017-11-20 |
| CARLTON ASSOCIATES LIMITED PARTNERSHIP | Organization | 5% OR GREATER SECURITY INTEREST | — | 2011-11-10 |
Other facilities in CHICAGO
| Name | Overall | Beds |
|---|---|---|
| HARMONY HEALTHCARE & REHAB CTR | ★★★★★ | 180 |
| SELFHELP HOME OF CHICAGO | ★★★★★ | 72 |
| LAKEFRONT NURSING & REHAB CTR | ★★★★★ | 99 |
| COMMUNITY FIRST MEDICAL CENTER | ★★★★★ | 66 |
| TERRACES AT THE CLARE | ★★★★★ | 50 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.