Starfile / Iowa

Royal Oaks Nursing and Rehabilitation Center

4614 NW 84th Street, Urbandale, IA 50322 · CCN 165580

Inspection history vs Iowa & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$122,691

Number of fines

3

Number of penalties

5

Payment denials

2

Chain

Chain

GABRIEL SEBBAG & THE SAMARA FAMILY

Facilities in chain

7

Chain avg overall

1.30 / 5

Inspection citations (59)2 immediate jeopardy4 actual harm

1. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-10-22 · Health · corrected 2025-11-07

   Potential for more than minimal harm

2. KF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-10-22 · Health · corrected 2025-10-09

   Immediate jeopardy

3. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-10-22 · Health · corrected 2025-11-07

   Potential for more than minimal harm

4. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-20 · Health · corrected 2025-06-13

   Potential for more than minimal harm

5. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-20 · Health · corrected 2025-06-13

   Potential for more than minimal harm

6. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-20 · Health · corrected 2025-06-13

   Potential for more than minimal harm

7. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-20 · Health · corrected 2025-06-13

   Actual harm

8. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-20 · Health · corrected 2025-06-13

   Potential for more than minimal harm

9. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-05-20 · Health · corrected 2025-06-13

   Potential for more than minimal harm

10. GF0760Ensure that residents are free from significant medication errors.2025-05-20 · Health · corrected 2025-06-13

    Actual harm

11. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

12. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

13. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

14. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

15. EF0880Provide and implement an infection prevention and control program.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

16. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

17. EF0558Reasonably accommodate the needs and preferences of each resident.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

18. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

19. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

20. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

21. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

22. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

23. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

24. JF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-12-13 · Health · corrected 2025-01-17

    Immediate jeopardy

25. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

26. DF0880Provide and implement an infection prevention and control program.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

27. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-12-13 · Health · corrected 2025-01-17

    Potential for more than minimal harm

28. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-15 · Health · corrected 2024-11-07

    Potential for more than minimal harm

29. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-15 · Health · corrected 2024-11-07

    Potential for more than minimal harm

30. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-15 · Health · corrected 2024-11-07

    Potential for more than minimal harm

31. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-07 · Health · corrected 2024-09-25

    Potential for more than minimal harm

32. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

33. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

34. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

35. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

36. DF0610Respond appropriately to all alleged violations.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

37. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

38. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

39. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

40. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

41. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

42. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

43. DF0926Have policies on smoking.2024-07-01 · Health · corrected 2024-08-01

    Potential for more than minimal harm

44. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-30 · Health · corrected 2024-02-13

    Potential for more than minimal harm

45. EF0880Provide and implement an infection prevention and control program.2024-01-30 · Health · corrected 2024-02-13

    Potential for more than minimal harm

46. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-01-30 · Health · corrected 2024-02-13

    Potential for more than minimal harm

47. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-06 · Health · corrected 2023-12-27

    Potential for more than minimal harm

48. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-06 · Health · corrected 2023-12-27

    Potential for more than minimal harm

49. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-06 · Health · corrected 2023-12-19

    Actual harm

50. GF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-06 · Health · corrected 2023-12-19

    Actual harm

51. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-06 · Health · corrected 2023-12-27

    Potential for more than minimal harm

52. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-07 · Health · corrected 2023-09-29

    Potential for more than minimal harm

53. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-07 · Health · corrected 2023-09-29

    Potential for more than minimal harm

54. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

55. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-04-04 · Health · corrected 2023-05-04

    Potential for minimal harm

56. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

57. DF0692Provide enough food/fluids to maintain a resident's health.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

58. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

59. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

Ownership

Other facilities in Urbandale

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.