Karen Acres Care Center
3605 Elm Drive, Urbandale, IA 50322 · CCN 165460
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 35
- Avg residents/day
- 30.3
- Phone
- 5152764969
Inspection history vs Iowa & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Iowa avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-11 | 2 | 6.2 | 9.5 | -4.2 better |
| 2 | 2024-07-07 | 6 | 7.0 | 9.8 | -1.0 better |
| 3 | 2023-10-12 | 2 | 7.9 | 9.3 | -5.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.09 | 43.3% |
| RN staffing (reported) | 0.55 | 57.1% |
| Total nurse staffing (adjusted) | 3.35 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (10)
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-25 · Health · corrected 2025-11-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-11 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-07 · Health · corrected 2024-07-10
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-07 · Health · corrected 2024-07-10
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-07-07 · Health · corrected 2024-07-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-07 · Health · corrected 2024-07-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-07-07 · Health · corrected 2024-07-10
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-12 · Health · corrected 2024-03-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-12 · Health · corrected 2023-10-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-10-12 · Health · corrected 2023-10-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| EVEN, CRYSTAL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2013-07-01 |
| LANGE, RANDALL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 1998-10-01 |
| BOOKER, JANYIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-20 |
| DAYTON, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-17 |
| HARNED, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-04-20 |
| MOULTON, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-03-19 |
| OCONNER, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-04-01 |
| WALTERSDORF, MYRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-22 |
| EVEN, CRYSTAL | Individual | CORPORATE OFFICER | — | 2013-07-01 |
| LANGE, RANDALL | Individual | CORPORATE OFFICER | — | 1998-10-01 |
Other facilities in Urbandale
| Name | Overall | Beds |
|---|---|---|
| Deerfield Health Care Center | ★★★★★ | 30 |
| Royal Oaks Nursing and Rehabilitation Center | ★☆☆☆☆ | 115 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.