Northcrest Specialty Care
2001Health Street, Waterloo, IA 50703 · CCN 165165
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 94
- Avg residents/day
- 81.1
- Phone
- 3192344423
Inspection history vs Iowa & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Iowa avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-30 | 8 | 6.2 | 9.5 | +1.8 worse |
| 2 | 2024-01-30 | 14 | 7.0 | 9.8 | +7.0 worse |
| 3 | 2022-10-13 | 7 | 7.9 | 9.3 | -0.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.51 | 43.7% |
| RN staffing (reported) | 0.70 | 60.0% |
| Total nurse staffing (adjusted) | 4.03 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- CARE INITIATIVES
- Facilities in chain
- 43
- Chain avg overall
- 3.00 / 5
Inspection citations (29)1 actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-04 · Health · corrected 2025-07-03
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-01-30 · Health · corrected 2025-03-01
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-01 · Health · corrected 2024-10-14
Actual harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-04-11 · Health · corrected 2024-05-11
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-01-30 · Health · corrected 2024-02-29
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-01-30 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-13 · Health · corrected 2023-08-10
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-07-13 · Health · corrected 2023-08-10
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-07-13 · Health · corrected 2023-08-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-13 · Health · corrected 2022-10-29
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-10-13 · Health · corrected 2022-10-29
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2022-10-13 · Health · corrected 2022-10-29
Potential for minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-10-13 · Health · corrected 2022-10-29
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CARE INITIATIVES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2012-08-01 |
| ADAMS, RUSSELL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
| BAEDKE, CHARISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
| BODE, JESSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-18 |
| BEAL, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2020-06-01 |
| BOWEN, LANE | Individual | CORPORATE DIRECTOR | — | 2021-01-01 |
| CAROTHERS, MARY JANE | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| CHILDS, KEVIN | Individual | CORPORATE DIRECTOR | — | 2023-04-01 |
| CORLESS, PETER | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| KREIN, KEITH | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| RUST, ELIZABETH | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| STURM, DENISE | Individual | CORPORATE DIRECTOR | — | 2021-01-01 |
| UPMEYER, LINDA | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| BEAL, MICHAEL | Individual | CORPORATE OFFICER | — | 2020-06-01 |
| DIXON, DAVID | Individual | CORPORATE OFFICER | — | 2016-06-01 |
| DRAKE, EMILY | Individual | CORPORATE OFFICER | — | 2023-01-04 |
| GILYARD, TANYA | Individual | CORPORATE OFFICER | — | 2025-05-23 |
| KUHN, JERAMY | Individual | CORPORATE OFFICER | — | 2008-06-25 |
| MCDYER, JESSICA | Individual | CORPORATE OFFICER | — | 2023-02-22 |
| VOLM, JOHANNA | Individual | CORPORATE OFFICER | — | 2021-01-01 |
| COMPUTERSHARE CORPORATE TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2025-01-01 |
Other facilities in Waterloo
| Name | Overall | Beds |
|---|---|---|
| Friendship Village Retirement | ★★★★★ | 72 |
| Ravenwood Specialty Care | ★★★☆☆ | 176 |
| Harmony Waterloo | ★★☆☆☆ | 88 |
| Pillar of Cedar Valley | ★★☆☆☆ | 114 |
| Harmony House Health Care Center | ★☆☆☆☆ | 65 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.