Friendship Village Retirement
600 Park Lane, Waterloo, IA 50702 · CCN 165081
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 72
- Avg residents/day
- 65.8
- Phone
- 3192918100
Inspection history vs Iowa & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Iowa avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-17 | 1 | 6.2 | 9.5 | -5.2 better |
| 2 | 2024-10-09 | 4 | 7.0 | 9.8 | -3.0 better |
| 3 | 2023-08-10 | 3 | 7.9 | 9.3 | -4.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.20 | 33.3% |
| RN staffing (reported) | 0.79 | 23.1% |
| Total nurse staffing (adjusted) | 6.00 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (8)1 actual harm
- DF0641Ensure each resident receives an accurate assessment.2025-11-17 · Health · corrected 2025-11-18
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-10-09 · Health · corrected 2024-10-10
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-10-09 · Health · corrected 2024-10-10
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-16 · Health · corrected 2024-01-26
Actual harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-07-16 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-08-10 · Health · corrected 2023-08-30
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-08-10 · Health · corrected 2023-08-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-10 · Health · corrected 2023-08-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FRIENDS OF FAITH RETIREMENT HOMES, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1968-08-15 |
| FRIENDS OF FAITH RETIREMENT HOMES, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1968-08-15 |
| GATES, LISA | Individual | CORPORATE DIRECTOR | — | 2016-04-01 |
| ADAMS, SALLY | Individual | W-2 MANAGING EMPLOYEE | — | 2016-04-01 |
| GATES, LISA | Individual | W-2 MANAGING EMPLOYEE | — | 2016-04-01 |
Other facilities in Waterloo
| Name | Overall | Beds |
|---|---|---|
| Ravenwood Specialty Care | ★★★☆☆ | 176 |
| Harmony Waterloo | ★★☆☆☆ | 88 |
| Northcrest Specialty Care | ★★☆☆☆ | 94 |
| Pillar of Cedar Valley | ★★☆☆☆ | 114 |
| Harmony House Health Care Center | ★☆☆☆☆ | 65 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.