YUKIO OKUTSU STATE VETERANS HOME
1180 WAIANUENUE AVENUE, HILO, HI 96720 · CCN 125058
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Government - State
- Certified beds
- 95
- Avg residents/day
- 62.6
- Phone
- 8089611500
Inspection history vs Hawaii & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Hawaii avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-15 | 10 | 10.7 | 9.5 | -0.7 better |
| 2 | 2023-10-30 | 11 | 12.4 | 9.8 | -1.4 better |
| 3 | 2022-10-14 | 18 | 12.4 | 9.3 | +5.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.99 | 98.6% |
| RN staffing (reported) | 1.07 | 100.0% |
| Total nurse staffing (adjusted) | 5.56 | — |
Fines & penalties
- Total fines
- $13,049
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- HAWAII HEALTH SYSTEMS CORPORATION
- Facilities in chain
- 6
- Chain avg overall
- 4.00 / 5
Inspection citations (39)3 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-11-15 · Health · corrected 2024-12-30
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-30 · Health · corrected 2023-07-27
Actual harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-10-30 · Health · corrected 2023-12-11
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0572Give residents a notice of rights, rules, services and charges.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0574The resident has the right to receive notices in a format and a language he or she understands.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- FF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-10-14 · Health · corrected 2022-12-16
Actual harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-10-14 · Health · corrected 2022-12-16
Actual harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-14 · Health · corrected 2023-01-14
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-14 · Health · corrected 2022-12-16
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-10-14 · Health · corrected 2023-01-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HAWAII HEALTH SYSTEMS CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2007-11-21 |
| EAST HAWAII STATE VETERANS HOME | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-01-02 |
| PETTIJOHN, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-05-01 |
| IGNACIO, JAY | Individual | CORPORATE DIRECTOR | — | 2019-04-01 |
| NUNOKAWA, CLARYSSE | Individual | CORPORATE DIRECTOR | — | 2019-06-01 |
| ROSEN, LINDA | Individual | CORPORATE DIRECTOR | — | 2014-12-16 |
| SAKO, DEANNA | Individual | CORPORATE DIRECTOR | — | 2018-09-01 |
| SMITH, STEPHEN | Individual | CORPORATE DIRECTOR | — | 2018-02-24 |
| VANCAMP, CAROL | Individual | CORPORATE DIRECTOR | — | 2019-10-01 |
| ZELKO-SCHLUETER, JENNIFER | Individual | CORPORATE DIRECTOR | — | 1977-10-04 |
| BELCHER, DANIEL | Individual | CORPORATE OFFICER | — | 2020-06-01 |
| BRINKMAN, DANIEL | Individual | CORPORATE OFFICER | — | 2015-06-22 |
| CHU, EDWARD | Individual | CORPORATE OFFICER | — | 2010-11-16 |
| FARIAS, CHAD | Individual | CORPORATE OFFICER | — | 2021-03-01 |
| GOMEZ, LARA | Individual | CORPORATE OFFICER | — | 2022-11-01 |
| GRAY, JERRY | Individual | CORPORATE OFFICER | — | 2019-05-22 |
| KUROHARA, RANDALL | Individual | CORPORATE OFFICER | — | 2021-02-01 |
| ROSEN, LINDA | Individual | CORPORATE OFFICER | — | 2014-12-16 |
| SKRUCH, JOSEPH | Individual | CORPORATE OFFICER | — | 2019-05-22 |
| WALTJEN, JONI | Individual | CORPORATE OFFICER | — | 2018-04-16 |
| WONG, YVONNE | Individual | CORPORATE OFFICER | — | 2022-10-01 |
| HASH, ALAN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2014-03-01 |
| KIRTON, CHARLES | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2012-10-23 |
| STUART, ANNE | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2014-03-01 |
Other facilities in HILO
| Name | Overall | Beds |
|---|---|---|
| HILO BENIOFF MEDICAL CENTER | ★★★★☆ | 52 |
| LIFE CARE CENTER OF HILO | ★★★☆☆ | 252 |
| HALE ANUENUE RESTORATIVE CARE | ★★★☆☆ | 120 |
| LEGACY HILO REHABILITATION & NURSING CENTER | ★★★☆☆ | 100 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.