Starfile

Starfile / Delaware

REGAL HEIGHTS HEALTHCARE & REHAB CENTER

6525 LANCASTER PIKE, HOCKESSIN, DE 19707 · CCN 085006

Abuse icon

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
172
Avg residents/day
161.3
Phone
3029980181

Inspection history vs Delaware & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityDelaware avgNational avgvs state
12025-05-232013.59.5+6.5 worse
22024-05-012313.69.8+9.4 worse
32023-06-082412.69.3+11.4 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care5
Resident assessment and care planning4
Resident rights3
Pharmacy service1
Administration1
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9442.0%
RN staffing (reported)0.3743.8%
Total nurse staffing (adjusted)4.38

Fines & penalties

Total fines
$140,261
Number of fines
4
Number of penalties
4
Payment denials
0

Chain

Chain
NATIONWIDE HEALTHCARE SERVICES
Facilities in chain
7
Chain avg overall
2.40 / 5

Inspection citations (67)1 immediate jeopardy3 actual harm

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  2. DF0551Give the resident's representative the ability to exercise the resident's rights.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  3. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  4. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  5. GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-05-23 · Health · corrected 2025-05-23

    Actual harm

  6. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  7. DF0641Ensure each resident receives an accurate assessment.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  8. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  9. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  10. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  11. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  12. DF0685Assist a resident in gaining access to vision and hearing services.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  13. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  14. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  16. DF0759Ensure medication error rates are not 5 percent or greater.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  17. DF0880Provide and implement an infection prevention and control program.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  18. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  19. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  20. DF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-05-23 · Health · corrected 2025-07-08

    Potential for more than minimal harm

  21. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-10 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  22. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-10 · Health · corrected 2024-10-13

    Actual harm

  23. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-10 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  24. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-02-10 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  25. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-10 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  26. DF0908Keep all essential equipment working safely.2025-02-10 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  27. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  28. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  29. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  30. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  31. BF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2024-05-01 · Health · corrected 2024-05-29

    Potential for minimal harm

  32. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-05-01 · Health · corrected 2024-05-29

    Potential for minimal harm

  33. DF0641Ensure each resident receives an accurate assessment.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  35. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  36. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  37. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  38. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  39. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-01 · Health · corrected 2024-01-01

    Immediate jeopardy

  40. EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  41. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  42. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-01 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  43. BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-01 · Health · corrected 2024-05-29

    Potential for minimal harm

  44. BF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-08 · Health · corrected 2023-08-10

    Potential for minimal harm

  45. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  46. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  47. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  48. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  49. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  50. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  51. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  52. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-08 · Health · corrected 2023-08-10

    Actual harm

  53. DF0685Assist a resident in gaining access to vision and hearing services.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  54. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  55. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  56. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-08 · Health · corrected 2023-08-15

    Potential for more than minimal harm

  57. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  58. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  59. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  60. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  61. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  62. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  63. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  64. FF0814Dispose of garbage and refuse properly.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  65. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  66. EF0880Provide and implement an infection prevention and control program.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  67. EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-06-08 · Health · corrected 2023-08-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GELLEY, LEAHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2006-06-01
GELLEY, MEIRIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST2006-06-01
GELLEY, MEIRIndividualW-2 MANAGING EMPLOYEE2006-06-01

Other facilities in HOCKESSIN

NameOverallBeds
WILLOWBROOKE COURT AT COKESBURY VILLAGE★★★★★10
COMPLETE CARE AT BRACKENVILLE LLC★★★★★104

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.