Starfile / Delaware

COMPLETE CARE AT BRACKENVILLE LLC

100 ST. CLAIRE DRIVE, HOCKESSIN, DE 19707 · CCN 085042

Inspection history vs Delaware & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$16,801

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

COMPLETE CARE

Facilities in chain

85

Chain avg overall

3.20 / 5

Inspection citations (40)2 actual harm

1. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-15 · Health · corrected 2025-10-30

   Potential for more than minimal harm

2. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-15 · Health · corrected 2025-10-30

   Potential for more than minimal harm

3. DF0760Ensure that residents are free from significant medication errors.2025-09-15 · Health · corrected 2025-10-30

   Potential for more than minimal harm

4. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-02-14 · Health · corrected 2025-03-24

   Potential for more than minimal harm

5. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-02-14 · Health · corrected 2025-03-24

   Potential for more than minimal harm

6. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-02-14 · Health · corrected 2025-03-24

   Potential for more than minimal harm

7. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-02-14 · Health · corrected 2025-03-24

   Potential for more than minimal harm

8. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-14 · Health · corrected 2025-03-24

   Potential for more than minimal harm

9. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-02 · Health · corrected 2024-03-19

   Potential for more than minimal harm

10. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

11. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

12. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

13. DF0610Respond appropriately to all alleged violations.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

14. DF0641Ensure each resident receives an accurate assessment.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

15. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

16. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-02 · Health · corrected 2024-03-19

    Actual harm

17. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

18. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

19. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

20. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

21. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

22. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

23. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

24. DF0880Provide and implement an infection prevention and control program.2024-02-02 · Health · corrected 2024-03-19

    Potential for more than minimal harm

25. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

26. DF0641Ensure each resident receives an accurate assessment.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

27. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

28. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

29. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

30. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

31. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

32. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

33. DF0685Assist a resident in gaining access to vision and hearing services.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

34. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-07-25 · Health · corrected 2022-09-13

    Actual harm

35. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

36. DF0791Provide or obtain dental services for each resident.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

37. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

38. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

39. FF0880Provide and implement an infection prevention and control program.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

40. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-07-25 · Health · corrected 2022-09-13

    Potential for more than minimal harm

Ownership

Other facilities in HOCKESSIN

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.