Starfile

Starfile / Delaware

MILFORD CENTER

700 MARVEL ROAD, MILFORD, DE 19963 · CCN 085010

SFF

Ratings

Overall
— —
Health inspection
— —
Quality measures
— —
Staffing
— —

Facility

Ownership type
For profit - Corporation
Certified beds
136
Avg residents/day
90.0
Phone
3024223303

Inspection history vs Delaware & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityDelaware avgNational avgvs state
12024-11-251813.59.5+4.5 worse
22024-01-052513.69.8+11.4 worse
32022-06-283612.69.3+23.4 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care6
Resident assessment and care planning4
Resident rights3
Nutrition and dietary2
Pharmacy service1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.7257.1%
RN staffing (reported)0.7554.2%
Total nurse staffing (adjusted)3.75—

Fines & penalties

Total fines
$176,862
Number of fines
3
Number of penalties
3
Payment denials
0

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (79)4 immediate jeopardy3 actual harm

  1. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-12-03 · Health · corrected 2026-01-19

    Potential for more than minimal harm

  2. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-03 · Health · corrected 2026-01-19

    Potential for more than minimal harm

  3. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-03 · Health · corrected 2026-01-19

    Potential for more than minimal harm

  4. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-17 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  5. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-26 · Health · corrected 2025-06-17

    Immediate jeopardy

  6. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  7. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  8. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  9. EF0610Respond appropriately to all alleged violations.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  10. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  11. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  12. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  13. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  14. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-25 · Health · corrected 2025-01-09

    Actual harm

  15. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-25 · Health · corrected 2025-02-11

    Potential for more than minimal harm

  16. GF0692Provide enough food/fluids to maintain a resident's health.2024-11-25 · Health · corrected 2025-01-09

    Actual harm

  17. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  18. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  19. DF0791Provide or obtain dental services for each resident.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  21. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-25 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  22. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-05-22 · Health · corrected 2024-06-14

    Potential for more than minimal harm

  23. DF0641Ensure each resident receives an accurate assessment.2024-05-22 · Health · corrected 2024-06-14

    Potential for more than minimal harm

  24. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-05-22 · Health · corrected 2024-06-14

    Potential for more than minimal harm

  25. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-22 · Health · corrected 2024-06-14

    Potential for more than minimal harm

  26. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  27. DF0641Ensure each resident receives an accurate assessment.2024-02-27 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  28. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-27 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  29. DF0692Provide enough food/fluids to maintain a resident's health.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  30. DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  31. DF0730Observe each nurse aide's job performance and give regular training.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  32. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  33. JF0760Ensure that residents are free from significant medication errors.2024-02-27 · Health · corrected 2024-04-04

    Immediate jeopardy

  34. DF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  35. DF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  36. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  37. DF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  38. DF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  39. DF0946Provide training in compliance and ethics.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  40. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-02-27 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  41. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  42. DF0558Reasonably accommodate the needs and preferences of each resident.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  43. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  44. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  45. DF0637Assess the resident when there is a significant change in condition2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  46. DF0641Ensure each resident receives an accurate assessment.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  47. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  48. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  49. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  50. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  51. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  52. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  53. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  54. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  55. DF0730Observe each nurse aide's job performance and give regular training.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  56. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  57. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  58. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  59. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-01-05 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  60. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-30 · Health · corrected 2023-09-27

    Potential for more than minimal harm

  61. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-26 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  62. DF0610Respond appropriately to all alleged violations.2023-04-26 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  63. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-04-26 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  64. EF0641Ensure each resident receives an accurate assessment.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  65. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  66. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2022-06-28 · Health · corrected 2022-08-10

    Immediate jeopardy

  67. FF0680Ensure the activities program is directed by a qualified professional.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  68. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  69. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-28 · Health · corrected 2022-08-10

    Actual harm

  70. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  71. JF0695Provide safe and appropriate respiratory care for a resident when needed.2022-06-28 · Health · corrected 2022-08-10

    Immediate jeopardy

  72. DF0697Provide safe, appropriate pain management for a resident who requires such services.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  73. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  74. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  75. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  76. EF0880Provide and implement an infection prevention and control program.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  77. DF0881Implement a program that monitors antibiotic use.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  78. EF0886Perform COVID19 testing on residents and staff.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

  79. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-06-28 · Health · corrected 2022-08-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GENESIS DE HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2011-04-01
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GENESIS OPERATIONS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2011-04-01
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2011-04-01
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2024-02-01
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
RADCLIFFE, STACEYIndividualOPERATIONAL/MANAGERIAL CONTROL—2024-07-17
BERG, MICHAELIndividualCORPORATE OFFICER—2015-03-02
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER—2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER—2024-04-01

Other facilities in MILFORD

NameOverallBeds
DELAWARE VETERANS HOME★★★★★144
POLARIS HEALTHCARE AND REHABILITATION CENTER★☆☆☆☆100

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.