DELAWARE VETERANS HOME
100 DELAWARE VETERANS BLVD, MILFORD, DE 19963 · CCN 085051
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Government - State
- Certified beds
- 144
- Avg residents/day
- 73.3
- Phone
- 3024246000
Inspection history vs Delaware & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Delaware avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-04-25 | 8 | 13.5 | 9.5 | -5.5 better |
| 2 | 2023-04-25 | 6 | 13.6 | 9.8 | -7.6 better |
| 3 | 2021-09-10 | 14 | 12.6 | 9.3 | +1.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 6.22 | 55.1% |
| RN staffing (reported) | 2.25 | 58.7% |
| Total nurse staffing (adjusted) | 6.75 | — |
Fines & penalties
- Total fines
- $31,837
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (28)1 actual harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2025-03-06 · Health · corrected 2025-04-30
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-06 · Health · corrected 2025-04-30
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-06 · Health · corrected 2025-04-30
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-06 · Health · corrected 2024-12-20
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2025-03-06 · Health · corrected 2025-04-30
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-25 · Health · corrected 2024-05-17
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-25 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-25 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-04-25 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-09-10 · Health · corrected 2021-10-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ERHART, CAROL | Individual | CORPORATE DIRECTOR | — | 2020-10-20 |
| PETERSON, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2010-03-08 |
| CANNON, JOHN | Individual | CORPORATE OFFICER | — | 2022-12-19 |
| SATTERLY, LISA | Individual | CORPORATE OFFICER | — | 2022-05-01 |
| GROFF, SANDRA | Individual | W-2 MANAGING EMPLOYEE | — | 2012-08-27 |
| PETERSON, WILLIAM | Individual | W-2 MANAGING EMPLOYEE | — | 2010-03-08 |
Other facilities in MILFORD
| Name | Overall | Beds |
|---|---|---|
| POLARIS HEALTHCARE AND REHABILITATION CENTER | ★☆☆☆☆ | 100 |
| MILFORD CENTER | — | 136 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.