WESTSIDE CARE CENTER
349 BIDWELL STREET, MANCHESTER, CT 06040 · CCN 075252
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 162
- Avg residents/day
- 126.7
- Phone
- 8606479191
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-06 | 15 | 13.3 | 9.5 | +1.7 worse |
| 2 | 2022-04-19 | 10 | 13.2 | 9.8 | -3.2 better |
| 3 | 2019-08-30 | 15 | 8.6 | 9.3 | +6.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Resident rights | 5 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.91 | 37.3% |
| RN staffing (reported) | 0.29 | 64.3% |
| Total nurse staffing (adjusted) | 3.34 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ICARE HEALTH NETWORK
- Facilities in chain
- 12
- Chain avg overall
- 2.90 / 5
Inspection citations (40)
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-12-02 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-16 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-20 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-20 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-20 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-02-20 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-26 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-26 · Health · corrected 2024-12-31
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-11-06 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-03-05 · Health · corrected 2024-04-10
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-14 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-14 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-14 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-04-19 · Health · corrected 2022-05-31
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-04-19 · Health · corrected 2022-05-31
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-04-19 · Health · corrected 2022-05-31
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- BF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2019-08-30 · Health · corrected 2019-10-11
Potential for minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2019-08-30 · Health · corrected 2019-10-11
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0659Provide care by qualified persons according to each resident's written plan of care.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0675Honor each resident's preferences, choices, values and beliefs.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2019-08-30 · Health · corrected 2019-10-11
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-08-30 · Health · corrected 2019-10-11
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| APEX ADVISORS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2003-12-01 |
| EXECUTIVE ADVISORS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2003-12-01 |
| WRIGHT, CHRISTOPHER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2003-12-01 |
| WESTSIDE CARE CENTER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-12-01 |
| WRIGHT, CHRISTOPHER | Individual | CORPORATE OFFICER | — | 2003-12-01 |
| NEAGLE, PATRICK | Individual | W-2 MANAGING EMPLOYEE | — | 2017-03-13 |
Other facilities in MANCHESTER
| Name | Overall | Beds |
|---|---|---|
| MANCHESTER REHABILITATION AND HEALTHCARE CENTER | ★★★★★ | 126 |
| TOUCHPOINTS AT MANCHESTER | ★★★★☆ | 127 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.