Starfile

Starfile / Connecticut

DOUGLAS MANOR

103 NORTH ROAD, WINDHAM, CT 06280 · CCN 075258

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★☆☆☆ 2
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Limited Liability company
Certified beds
90
Avg residents/day
84.9
Phone
8604234636

Inspection history vs Connecticut & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityConnecticut avgNational avgvs state
12025-04-222513.39.5+11.7 worse
22023-03-132413.29.8+10.8 worse
32020-02-0568.69.3-2.6 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care7
Resident assessment and care planning5
Resident rights7
Pharmacy service1
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5341.7%
RN staffing (reported)0.5811.1%
Total nurse staffing (adjusted)3.71

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
RYDERS HEALTH MANAGEMENT
Facilities in chain
8
Chain avg overall
1.60 / 5

Inspection citations (55)1 actual harm

  1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-10-15 · Health · corrected 2025-11-21

    Potential for more than minimal harm

  2. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-15 · Health · corrected 2025-11-21

    Actual harm

  3. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-18 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  4. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-08-18 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  5. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-18 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  6. EF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  7. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  8. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  9. EF0567Honor the resident's right to manage his or her financial affairs.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  10. BF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2025-04-22 · Health · corrected 2025-06-28

    Potential for minimal harm

  11. CF0570Assure the security of all personal funds of residents deposited with the facility.2025-04-22 · Health · corrected 2025-06-28

    Potential for minimal harm

  12. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  14. DF0610Respond appropriately to all alleged violations.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  15. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  17. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  18. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  19. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  20. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  21. DF0791Provide or obtain dental services for each resident.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  22. DF0880Provide and implement an infection prevention and control program.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  23. EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-04-22 · Health · corrected 2025-06-28

    Potential for more than minimal harm

  24. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-07 · Health · corrected 2025-05-19

    Potential for more than minimal harm

  25. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-07 · Health · corrected 2025-05-19

    Potential for more than minimal harm

  26. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-06 · Health · corrected 2024-12-23

    Potential for more than minimal harm

  27. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-30 · Health · corrected 2024-09-10

    Potential for more than minimal harm

  28. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-30 · Health · corrected 2024-09-10

    Potential for more than minimal harm

  29. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  30. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  31. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  32. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  33. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  34. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  35. BF0641Ensure each resident receives an accurate assessment.2023-03-13 · Health · corrected 2023-04-24

    Potential for minimal harm

  36. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  37. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  38. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  39. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  40. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  41. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  42. DF0692Provide enough food/fluids to maintain a resident's health.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  43. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  44. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  45. EF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  46. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  47. EF0880Provide and implement an infection prevention and control program.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  48. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  49. DF0888Ensure staff are vaccinated for COVID-192023-03-13 · Health · corrected 2023-04-24

    Potential for more than minimal harm

  50. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2020-02-05 · Health · corrected 2020-03-18

    Potential for more than minimal harm

  51. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-02-05 · Health · corrected 2020-03-18

    Potential for more than minimal harm

  52. DF0610Respond appropriately to all alleged violations.2020-02-05 · Health · corrected 2020-03-18

    Potential for more than minimal harm

  53. BF0730Observe each nurse aide's job performance and give regular training.2020-02-05 · Health · corrected 2020-03-18

    Potential for minimal harm

  54. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-02-05 · Health · corrected 2020-03-18

    Potential for more than minimal harm

  55. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2020-02-05 · Health · corrected 2020-03-18

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SBRIGLIO, MARTINIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST51%2018-05-17
SCHWARTZ, RUSSELLIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST25%2018-05-17
THOMAS, WILLIAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST25%2018-05-17
FARMER, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL2018-05-17
KRIJGSMAN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL2018-05-17
FARMER, MICHELLEIndividualCORPORATE DIRECTOR2018-05-17
KRIJGSMAN, MICHAELIndividualCORPORATE DIRECTOR2018-05-17

Other facilities in WINDHAM

NameOverallBeds
Saint Josephs Living Center, Inc.★★★★☆120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.