DOUGLAS MANOR
103 NORTH ROAD, WINDHAM, CT 06280 · CCN 075258
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 90
- Avg residents/day
- 84.9
- Phone
- 8604234636
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-22 | 25 | 13.3 | 9.5 | +11.7 worse |
| 2 | 2023-03-13 | 24 | 13.2 | 9.8 | +10.8 worse |
| 3 | 2020-02-05 | 6 | 8.6 | 9.3 | -2.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 5 |
| Resident rights | 7 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.53 | 41.7% |
| RN staffing (reported) | 0.58 | 11.1% |
| Total nurse staffing (adjusted) | 3.71 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- RYDERS HEALTH MANAGEMENT
- Facilities in chain
- 8
- Chain avg overall
- 1.60 / 5
Inspection citations (55)1 actual harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-10-15 · Health · corrected 2025-11-21
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-15 · Health · corrected 2025-11-21
Actual harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-18 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-08-18 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-18 · Health · corrected 2025-09-29
Potential for more than minimal harm
- EF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0567Honor the resident's right to manage his or her financial affairs.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- BF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2025-04-22 · Health · corrected 2025-06-28
Potential for minimal harm
- CF0570Assure the security of all personal funds of residents deposited with the facility.2025-04-22 · Health · corrected 2025-06-28
Potential for minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-04-22 · Health · corrected 2025-06-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-07 · Health · corrected 2025-05-19
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-07 · Health · corrected 2025-05-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-06 · Health · corrected 2024-12-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-30 · Health · corrected 2024-09-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-30 · Health · corrected 2024-09-10
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-03-13 · Health · corrected 2023-04-24
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0888Ensure staff are vaccinated for COVID-192023-03-13 · Health · corrected 2023-04-24
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2020-02-05 · Health · corrected 2020-03-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-02-05 · Health · corrected 2020-03-18
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2020-02-05 · Health · corrected 2020-03-18
Potential for more than minimal harm
- BF0730Observe each nurse aide's job performance and give regular training.2020-02-05 · Health · corrected 2020-03-18
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-02-05 · Health · corrected 2020-03-18
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2020-02-05 · Health · corrected 2020-03-18
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SBRIGLIO, MARTIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 51% | 2018-05-17 |
| SCHWARTZ, RUSSELL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | 2018-05-17 |
| THOMAS, WILLIAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | 2018-05-17 |
| FARMER, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-05-17 |
| KRIJGSMAN, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-05-17 |
| FARMER, MICHELLE | Individual | CORPORATE DIRECTOR | — | 2018-05-17 |
| KRIJGSMAN, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2018-05-17 |
Other facilities in WINDHAM
| Name | Overall | Beds |
|---|---|---|
| Saint Josephs Living Center, Inc. | ★★★★☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.