Starfile

Starfile / California

Upland Rehabilitation and Care Center

1221 E Arrow Hwy, Upland, CA 91786 · CCN 055374

Ratings

Overall
★★★★★ 5
Health inspection
★★★★☆ 4
Quality measures
★★★★★ 5
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Corporation
Certified beds
206
Avg residents/day
184.1
Phone
9099851903

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-05-091615.69.5+0.4 worse
22022-05-061217.49.8-5.4 better
32019-08-09417.19.3-13.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care6
Resident assessment and care planning2
Resident rights3
Nutrition and dietary1
Pharmacy service2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)5.1041.1%
RN staffing (reported)0.4422.7%
Total nurse staffing (adjusted)4.27

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
THE ENSIGN GROUP
Facilities in chain
329
Chain avg overall
3.20 / 5

Inspection citations (32)

  1. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2025-09-22 · Health · corrected 2025-10-04

    Potential for more than minimal harm

  2. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  3. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  4. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  5. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  7. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  8. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  9. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  10. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  11. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  12. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  13. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  14. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  15. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  16. DF0880Provide and implement an infection prevention and control program.2025-05-09 · Health · corrected 2025-06-06

    Potential for more than minimal harm

  17. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-01 · Health · corrected 2024-10-10

    Potential for more than minimal harm

  18. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-09-20 · Health · corrected 2024-10-18

    Potential for more than minimal harm

  19. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-19 · Health · corrected 2024-10-01

    Potential for more than minimal harm

  20. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-02 · Health · corrected 2024-07-20

    Potential for more than minimal harm

  21. DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-27 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  22. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-01 · Health · corrected 2024-05-16

    Potential for more than minimal harm

  23. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-16 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  24. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  25. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  26. DF0692Provide enough food/fluids to maintain a resident's health.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  27. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  28. DF0880Provide and implement an infection prevention and control program.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  29. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2022-05-06 · Health · corrected 2022-05-31

    Potential for more than minimal harm

  30. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-08-09 · Health · corrected 2019-08-29

    Potential for more than minimal harm

  31. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-09 · Health · corrected 2019-08-29

    Potential for more than minimal harm

  32. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-08-09 · Health · corrected 2019-08-29

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
FLAGSTONE HEALTHCARE CENTRAL LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2005-06-06
THE ENSIGN GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2006-01-30
MCMILLAN, KIPIndividualOPERATIONAL/MANAGERIAL CONTROL2018-09-17
TAKHAR, DALJINDERIndividualOPERATIONAL/MANAGERIAL CONTROL2016-07-29
WILLITS, ADAMIndividualCORPORATE DIRECTOR2023-01-01
BURNAM, SOONIndividualCORPORATE OFFICER2018-07-24
JERGENSEN, JEREMYIndividualCORPORATE OFFICER2024-01-01
KEETCH, CHADIndividualCORPORATE OFFICER2011-03-01
SATO, AMIIndividualCORPORATE OFFICER2024-09-09

Other facilities in Upland

NameOverallBeds
Heritage Park Nursing Center★★★★★70
Villa Mesa Care Center★★★★☆99

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.