Heritage Park Nursing Center
275 Garnet Way, Upland, CA 91786 · CCN 555514
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 70
- Avg residents/day
- 65.6
- Phone
- 9099494887
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-19 | 5 | 15.6 | 9.5 | -10.6 better |
| 2 | 2024-05-16 | 3 | 17.4 | 9.8 | -14.4 better |
| 3 | 2022-11-04 | 13 | 17.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.01 | 36.4% |
| RN staffing (reported) | 0.41 | 16.7% |
| Total nurse staffing (adjusted) | 4.73 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- GENERATIONS HEALTHCARE
- Facilities in chain
- 33
- Chain avg overall
- 3.80 / 5
Inspection citations (21)1 actual harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-06-19 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-23 · Health · corrected 2025-06-05
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-17 · Health · corrected 2025-05-02
Actual harm
- EF0641Ensure each resident receives an accurate assessment.2024-05-16 · Health · corrected 2024-06-13
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-05-16 · Health · corrected 2024-06-13
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-08 · Health · corrected 2024-04-19
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2024-02-27 · Health · corrected 2024-03-17
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-10 · Health · corrected 2024-02-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-26 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-08 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0888Ensure staff are vaccinated for COVID-192022-11-04 · Health · corrected 2022-12-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LIFE GENERATIONS HEALTHCARE, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2005-01-01 |
| OLDS, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 78% | 1998-02-01 |
| SMITH, FRED | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | 1998-02-01 |
| OLDS, THOMAS | Individual | CORPORATE OFFICER | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | W-2 MANAGING EMPLOYEE | — | 2023-09-20 |
| BMO BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER SECURITY INTEREST | — | 2023-09-20 |
| MASTROCOLA, LOIS | Individual | CORPORATE DIRECTOR | — | 1998-02-01 |
| OLDS, THOMAS | Individual | CORPORATE DIRECTOR | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | CORPORATE OFFICER | — | 1998-02-01 |
Other facilities in Upland
| Name | Overall | Beds |
|---|---|---|
| Upland Rehabilitation and Care Center | ★★★★★ | 206 |
| Villa Mesa Care Center | ★★★★☆ | 99 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.