TORRANCE CARE CENTER WEST, INC
4333 TORRANCE BLVD, TORRANCE, CA 90503 · CCN 055952
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 195
- Avg residents/day
- 170.7
- Phone
- 3103704561
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-14 | 29 | 15.6 | 9.5 | +13.4 worse |
| 2 | 2024-07-26 | 28 | 17.4 | 9.8 | +10.6 worse |
| 3 | 2021-11-20 | 12 | 17.1 | 9.3 | -5.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 1 |
| Resident rights | 8 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Administration | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.21 | 29.2% |
| RN staffing (reported) | 0.27 | 18.2% |
| Total nurse staffing (adjusted) | 4.92 | — |
Fines & penalties
- Total fines
- $35,937
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- ROLLINS-NELSON HEALTHCARE MANAGEMENT
- Facilities in chain
- 10
- Chain avg overall
- 2.10 / 5
Inspection citations (69)1 immediate jeopardy1 actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-15 · Health · corrected 2026-01-10
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-12-15 · Health · corrected 2026-01-09
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-09-15 · Health · corrected 2025-09-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-15 · Health · corrected 2025-09-28
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- EF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-08-14 · Health · corrected 2025-09-05
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-15 · Health · corrected 2025-07-31
Actual harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-12-18 · Health · corrected 2025-01-05
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-12-18 · Health · corrected 2025-01-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-09 · Health · corrected 2024-10-02
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-08-27 · Health · corrected 2024-09-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-05 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-07-26 · Health · corrected 2024-09-26
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-26 · Health · corrected 2024-09-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-26 · Health · corrected 2024-08-18
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-26 · Health · corrected 2024-09-26
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-07-26 · Health · corrected 2024-08-18
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-07-26 · Health · corrected 2024-08-18
Potential for minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-28 · Health · corrected 2024-07-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-06-28 · Health · corrected 2024-07-25
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2021-11-20 · Health · corrected 2021-12-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| TORRANCE CARE CENTER WEST INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2000-02-01 |
| TORRANCE CARE CENTER WEST INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2000-02-01 |
| NELSON, WILLIAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2000-02-02 |
| ROLLINS, VICKI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2000-02-02 |
| TORRANCE CARE CENTER WEST INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-02-01 |
| LARA, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-01 |
| MUTTALIB, AZHAR | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-01-01 |
| TUYOR, MYRNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-02 |
| NELSON, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2000-02-02 |
| ROLLINS, VICKI | Individual | CORPORATE DIRECTOR | — | 2000-02-02 |
| NELSON, WILLIAM | Individual | CORPORATE OFFICER | — | 2000-02-02 |
| ROLLINS, VICKI | Individual | CORPORATE OFFICER | — | 2000-02-02 |
| NELSON, WILLIAM | Individual | 5% OR GREATER SECURITY INTEREST | — | 2000-02-02 |
| ROLLINS, VICKI | Individual | 5% OR GREATER SECURITY INTEREST | — | 2000-02-02 |
| TCC PROPERTIES WEST, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2000-02-02 |
| NELSON, WILLIAM | Individual | 5% OR GREATER MORTGAGE INTEREST | — | 2000-02-02 |
| TCC PROPERTIES WEST, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2000-02-02 |
| ROLLINS, VICKI | Individual | 5% OR GREATER MORTGAGE INTEREST | — | 2000-02-02 |
Other facilities in TORRANCE
| Name | Overall | Beds |
|---|---|---|
| TORRANCE MEMORIAL MED CTR SNF/DP | ★★★★★ | 40 |
| PROVIDENCE LITTLE CO OF MARY TRANSITIONAL CARE CTR | ★★★★☆ | 115 |
| DEL AMO GARDENS CARE CENTER | ★★★★☆ | 94 |
| BEACHSIDE POST ACUTE | ★★★☆☆ | 110 |
| HARBOR POST ACUTE CARE CENTER | ★★★☆☆ | 127 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.