Starfile

Starfile / California

THE HILLS POST ACUTE

1800 OLD TUSTIN AVENUE, SANTA ANA, CA 92705 · CCN 555765

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
174
Avg residents/day
160.6
Phone
7148354900

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-03-241515.69.5-0.6 better
22024-02-084217.49.8+24.6 worse
32021-10-185517.19.3+37.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care5
Resident assessment and care planning3
Resident rights1
Nutrition and dietary3
Pharmacy service2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0640.3%
RN staffing (reported)0.4052.9%
Total nurse staffing (adjusted)4.20

Fines & penalties

Total fines
$4,893
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
THE ENSIGN GROUP
Facilities in chain
329
Chain avg overall
3.20 / 5

Inspection citations (112)

  1. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  2. BF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-24 · Health · corrected 2025-04-14

    Potential for minimal harm

  3. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  4. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  5. DF0692Provide enough food/fluids to maintain a resident's health.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  6. EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  7. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  8. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  9. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  10. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  11. BF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-03-24 · Health · corrected 2025-04-14

    Potential for minimal harm

  12. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  13. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  14. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  15. DF0880Provide and implement an infection prevention and control program.2025-03-24 · Health · corrected 2025-04-14

    Potential for more than minimal harm

  16. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-02-14 · Health · corrected 2025-02-17

    Potential for more than minimal harm

  17. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-29 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  18. BF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-17 · Health · corrected 2024-07-26

    Potential for minimal harm

  19. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-25 · Health · corrected 2024-07-08

    Potential for more than minimal harm

  20. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-03 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  21. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  22. BF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-02-08 · Health · corrected 2024-02-29

    Potential for minimal harm

  23. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  24. DF0583Keep residents' personal and medical records private and confidential.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  25. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  26. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  27. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  28. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  29. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  30. BF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-08 · Health · corrected 2024-02-29

    Potential for minimal harm

  31. BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-08 · Health · corrected 2024-02-29

    Potential for minimal harm

  32. DF0679Provide activities to meet all resident's needs.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  33. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  34. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  35. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  36. DF0692Provide enough food/fluids to maintain a resident's health.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  37. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  38. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  39. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  40. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  41. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  42. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  43. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  44. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  45. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  46. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-08 · Health · corrected 2024-02-28

    Potential for more than minimal harm

  47. DF0759Ensure medication error rates are not 5 percent or greater.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  48. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  49. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  50. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  51. BF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-02-08 · Health · corrected 2024-02-29

    Potential for minimal harm

  52. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  53. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  54. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  55. EF0880Provide and implement an infection prevention and control program.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  56. EF0881Implement a program that monitors antibiotic use.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  57. DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-02-08 · Health · corrected 2024-02-29

    Potential for more than minimal harm

  58. EF0558Reasonably accommodate the needs and preferences of each resident.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  59. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  60. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  61. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  62. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  63. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  64. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  65. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  66. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  67. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  68. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  69. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  70. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  71. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  72. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  73. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  74. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  75. DF0760Ensure that residents are free from significant medication errors.2024-01-23 · Health · corrected 2024-02-22

    Potential for more than minimal harm

  76. BF0814Dispose of garbage and refuse properly.2024-01-23 · Health · corrected 2024-02-22

    Potential for minimal harm

  77. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-12-28 · Health · corrected 2024-01-27

    Potential for more than minimal harm

  78. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-12-28 · Health · corrected 2024-01-27

    Potential for more than minimal harm

  79. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-28 · Health · corrected 2024-01-27

    Potential for more than minimal harm

  80. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-28 · Health · corrected 2024-01-27

    Potential for more than minimal harm

  81. DF0880Provide and implement an infection prevention and control program.2023-12-28 · Health · corrected 2024-01-27

    Potential for more than minimal harm

  82. DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-30 · Health · corrected 2023-12-15

    Potential for more than minimal harm

  83. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-30 · Health · corrected 2023-12-15

    Potential for more than minimal harm

  84. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-18 · Health · corrected 2023-11-09

    Potential for more than minimal harm

  85. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-18 · Health · corrected 2023-11-09

    Potential for more than minimal harm

  86. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-18 · Health · corrected 2023-11-09

    Potential for more than minimal harm

  87. BF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2023-10-18 · Health · corrected 2023-11-09

    Potential for minimal harm

  88. BF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-13 · Health · corrected 2023-10-08

    Potential for minimal harm

  89. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-13 · Health · corrected 2023-10-08

    Potential for more than minimal harm

  90. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-13 · Health · corrected 2023-10-08

    Potential for more than minimal harm

  91. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-16 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  92. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-08-16 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  93. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-16 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  94. DF0760Ensure that residents are free from significant medication errors.2023-08-16 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  95. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-15 · Health · corrected 2023-07-14

    Potential for more than minimal harm

  96. DF0558Reasonably accommodate the needs and preferences of each resident.2023-06-14 · Health · corrected 2023-07-14

    Potential for more than minimal harm

  97. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-06-14 · Health · corrected 2023-07-14

    Potential for more than minimal harm

  98. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-05-03 · Health · corrected 2023-06-01

    Potential for more than minimal harm

  99. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-03 · Health · corrected 2023-06-01

    Potential for more than minimal harm

  100. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-04-14 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  101. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-14 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  102. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-04-13 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  103. EF0641Ensure each resident receives an accurate assessment.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  104. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  105. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  106. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  107. DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  108. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  109. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  110. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  111. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

  112. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-10-18 · Health · corrected 2021-11-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
FLAGSTONE HEALTHCARE SOUTH LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-01-24
THE ENSIGN GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2019-01-24
MONETTE, CORYIndividualOPERATIONAL/MANAGERIAL CONTROL2019-05-01
SCHREIMAN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2019-12-01
WILLITS, ADAMIndividualCORPORATE DIRECTOR2019-01-24
BURNAM, SOONIndividualCORPORATE OFFICER2019-01-24
KEETCH, CHADIndividualCORPORATE OFFICER2011-03-01
LOOPER, WILLIAMIndividualCORPORATE OFFICER2023-02-01
SATO, AMIIndividualCORPORATE OFFICER2024-09-09

Other facilities in SANTA ANA

NameOverallBeds
TOWN & COUNTRY★★★★★96
SOUTH COAST POST ACUTE★★☆☆☆255
Citrus Post-Acute★★☆☆☆144
FRENCH PARK CARE CENTER★★☆☆☆202
SOUTH COAST GLOBAL MEDICAL CENTER D/P SNF★★☆☆☆46

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.