THE HILLS POST ACUTE
1800 OLD TUSTIN AVENUE, SANTA ANA, CA 92705 · CCN 555765
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 174
- Avg residents/day
- 160.6
- Phone
- 7148354900
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-24 | 15 | 15.6 | 9.5 | -0.6 better |
| 2 | 2024-02-08 | 42 | 17.4 | 9.8 | +24.6 worse |
| 3 | 2021-10-18 | 55 | 17.1 | 9.3 | +37.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 3 |
| Resident rights | 1 |
| Nutrition and dietary | 3 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.06 | 40.3% |
| RN staffing (reported) | 0.40 | 52.9% |
| Total nurse staffing (adjusted) | 4.20 | — |
Fines & penalties
- Total fines
- $4,893
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (112)
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- BF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-24 · Health · corrected 2025-04-14
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- BF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-03-24 · Health · corrected 2025-04-14
Potential for minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-24 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-02-14 · Health · corrected 2025-02-17
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-29 · Health · corrected 2024-11-11
Potential for more than minimal harm
- BF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-17 · Health · corrected 2024-07-26
Potential for minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-25 · Health · corrected 2024-07-08
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-03 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- BF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-02-08 · Health · corrected 2024-02-29
Potential for minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- BF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-08 · Health · corrected 2024-02-29
Potential for minimal harm
- BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-08 · Health · corrected 2024-02-29
Potential for minimal harm
- DF0679Provide activities to meet all resident's needs.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-08 · Health · corrected 2024-02-28
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- BF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-02-08 · Health · corrected 2024-02-29
Potential for minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-02-08 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-01-23 · Health · corrected 2024-02-22
Potential for more than minimal harm
- BF0814Dispose of garbage and refuse properly.2024-01-23 · Health · corrected 2024-02-22
Potential for minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-12-28 · Health · corrected 2024-01-27
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-12-28 · Health · corrected 2024-01-27
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-28 · Health · corrected 2024-01-27
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-28 · Health · corrected 2024-01-27
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-12-28 · Health · corrected 2024-01-27
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-30 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-30 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-18 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-18 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-18 · Health · corrected 2023-11-09
Potential for more than minimal harm
- BF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2023-10-18 · Health · corrected 2023-11-09
Potential for minimal harm
- BF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-13 · Health · corrected 2023-10-08
Potential for minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-13 · Health · corrected 2023-10-08
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-13 · Health · corrected 2023-10-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-06-15 · Health · corrected 2023-07-14
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-06-14 · Health · corrected 2023-07-14
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-06-14 · Health · corrected 2023-07-14
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-05-03 · Health · corrected 2023-06-01
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-03 · Health · corrected 2023-06-01
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-04-14 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-14 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-04-13 · Health · corrected 2023-05-12
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-10-18 · Health · corrected 2021-11-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-01-24 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2019-01-24 |
| MONETTE, CORY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-05-01 |
| SCHREIMAN, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| WILLITS, ADAM | Individual | CORPORATE DIRECTOR | — | 2019-01-24 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2019-01-24 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2011-03-01 |
| LOOPER, WILLIAM | Individual | CORPORATE OFFICER | — | 2023-02-01 |
| SATO, AMI | Individual | CORPORATE OFFICER | — | 2024-09-09 |
Other facilities in SANTA ANA
| Name | Overall | Beds |
|---|---|---|
| TOWN & COUNTRY | ★★★★★ | 96 |
| SOUTH COAST POST ACUTE | ★★☆☆☆ | 255 |
| Citrus Post-Acute | ★★☆☆☆ | 144 |
| FRENCH PARK CARE CENTER | ★★☆☆☆ | 202 |
| SOUTH COAST GLOBAL MEDICAL CENTER D/P SNF | ★★☆☆☆ | 46 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.