SERENETHOS CARE CENTER, LLC
22822 MYRTLE STREET, HAYWARD, CA 94541 · CCN 555905
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 36
- Avg residents/day
- 31.0
- Phone
- 5105374844
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-20 | 3 | 15.6 | 9.5 | -12.6 better |
| 2 | 2024-05-10 | 11 | 17.4 | 9.8 | -6.4 better |
| 3 | 2022-12-16 | 14 | 17.1 | 9.3 | -3.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.76 | 32.1% |
| RN staffing (reported) | 0.40 | — |
| Total nurse staffing (adjusted) | 3.95 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (28)3 immediate jeopardy
- DF0641Ensure each resident receives an accurate assessment.2025-06-20 · Health · corrected 2025-07-15
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-20 · Health · corrected 2025-07-15
Potential for more than minimal harm
- EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-06-20 · Health · corrected 2025-07-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-10 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-03-09 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-09 · Health · corrected 2023-03-27
Potential for more than minimal harm
- FF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-09 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-12-16 · Health · corrected 2023-02-09
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-12-16 · Health · corrected 2023-02-09
Potential for more than minimal harm
- JF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-12-16 · Health · corrected 2023-02-09
Immediate jeopardy
- JF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2022-12-16 · Health · corrected 2023-02-09
Immediate jeopardy
- LF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2022-12-16 · Health · corrected 2023-02-09
Immediate jeopardy
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-12-16 · Health · corrected 2023-02-09
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-12-16 · Health · corrected 2023-02-10
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2022-12-16 · Health · corrected 2023-02-10
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-12-16 · Health · corrected 2023-02-09
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2022-12-16 · Health · corrected 2023-02-09
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2022-12-16 · Health · corrected 2023-02-09
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SERENETHOS CARE CENTER, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2018-03-01 |
| BALDWIN, RONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2018-03-01 |
| XIE, QING | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2018-03-01 |
| SERENETHOS CARE CENTER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
| BALDWIN, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
| NG, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
Other facilities in HAYWARD
| Name | Overall | Beds |
|---|---|---|
| WE CARE SKILLED NURSING FACILITY | ★★★★★ | 28 |
| ST ANTHONY CARE CENTER | ★★★★★ | 30 |
| ST FRANCIS HEALTHCARE CENTER | ★★★★★ | 62 |
| MORTON BAKAR CENTER | ★★★★★ | 97 |
| BETHESDA HOME | ★★★★☆ | 40 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.