ST FRANCIS HEALTHCARE CENTER
718 BARTLETT AVE, HAYWARD, CA 94541 · CCN 555418
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 62
- Avg residents/day
- 53.5
- Phone
- 5107853630
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-24 | 4 | 15.6 | 9.5 | -11.6 better |
| 2 | 2024-03-22 | 4 | 17.4 | 9.8 | -13.4 better |
| 3 | 2022-01-27 | 5 | 17.1 | 9.3 | -12.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.36 | 45.3% |
| RN staffing (reported) | 1.02 | 22.2% |
| Total nurse staffing (adjusted) | 3.41 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (13)
- DF0641Ensure each resident receives an accurate assessment.2025-07-24 · Health · corrected 2025-08-06
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-07-24 · Health · corrected 2025-08-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-07-24 · Health · corrected 2025-08-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-24 · Health · corrected 2025-08-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-26 · Health · corrected 2024-10-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-03-22 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2024-03-22 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-03-18 · Health · corrected 2024-04-18
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-01-27 · Health · corrected 2022-03-17
Potential for more than minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-01-27 · Health · corrected 2022-03-17
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-01-27 · Health · corrected 2022-03-17
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-01-27 · Health · corrected 2022-03-17
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-01-27 · Health · corrected 2022-03-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-02-26 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-12-31 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-12-31 |
| HADLEY, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-10-01 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HUYNH, UYEN-CHI | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-01-01 |
| HADLEY, MATTHEW | Individual | W-2 MANAGING EMPLOYEE | — | 2020-10-01 |
Other facilities in HAYWARD
| Name | Overall | Beds |
|---|---|---|
| WE CARE SKILLED NURSING FACILITY | ★★★★★ | 28 |
| ST ANTHONY CARE CENTER | ★★★★★ | 30 |
| MORTON BAKAR CENTER | ★★★★★ | 97 |
| BETHESDA HOME | ★★★★☆ | 40 |
| HAYWARD GARDENS POST ACUTE | ★★★★☆ | 75 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.