Starfile

Starfile / California

SANTA ROSA POST ACUTE

4650 HOEN AVENUE, SANTA ROSA, CA 95405 · CCN 055854

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Limited Liability company
Certified beds
99
Avg residents/day
94.9
Phone
7075460471

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-09-121815.69.5+2.4 worse
22024-03-071117.49.8-6.4 better
32021-04-232817.19.3+10.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation5
Quality of life and care3
Resident assessment and care planning2
Nursing and physician services1
Resident rights1
Nutrition and dietary1
Pharmacy service1
Environmental3
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9736.3%
RN staffing (reported)0.6727.3%
Total nurse staffing (adjusted)4.18

Fines & penalties

Total fines
$107,746
Number of fines
2
Number of penalties
3
Payment denials
1

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (57)3 actual harm

  1. GF0760Ensure that residents are free from significant medication errors.2025-12-26 · Health · corrected 2026-01-14

    Actual harm

  2. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  4. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  5. EF0730Observe each nurse aide's job performance and give regular training.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  6. EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  7. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  8. DF0880Provide and implement an infection prevention and control program.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  9. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  10. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  11. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-09-12 · Health · corrected 2025-10-06

    Potential for more than minimal harm

  12. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-02 · Health · corrected 2025-10-05

    Potential for more than minimal harm

  13. FF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-02 · Health · corrected 2025-05-12

    Potential for more than minimal harm

  14. FF0610Respond appropriately to all alleged violations.2025-05-02 · Health · corrected 2025-05-12

    Potential for more than minimal harm

  15. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-04-25 · Health · corrected 2025-05-16

    Potential for more than minimal harm

  16. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-25 · Health · corrected 2025-05-16

    Potential for more than minimal harm

  17. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-09 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  18. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-24 · Health · corrected 2025-04-07

    Potential for more than minimal harm

  19. EF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2025-02-24 · Health · corrected 2025-03-11

    Potential for more than minimal harm

  20. GF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-01-28 · Health · corrected 2025-02-13

    Actual harm

  21. FF0880Provide and implement an infection prevention and control program.2024-12-05 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  22. DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-10-04 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  23. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-04 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  24. EF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-08-28 · Health · corrected 2024-11-06

    Potential for more than minimal harm

  25. DF0692Provide enough food/fluids to maintain a resident's health.2024-08-06 · Health · corrected 2024-09-15

    Potential for more than minimal harm

  26. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-04-10 · Health · corrected 2024-07-12

    Potential for more than minimal harm

  27. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2024-04-10 · Health · corrected 2024-07-12

    Potential for more than minimal harm

  28. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-04-10 · Health · corrected 2024-07-12

    Potential for more than minimal harm

  29. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-10 · Health · corrected 2024-07-12

    Potential for more than minimal harm

  30. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-24 · Health · corrected 2024-02-16

    Potential for more than minimal harm

  31. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-24 · Health · corrected 2024-02-16

    Potential for more than minimal harm

  32. DF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2024-01-03 · Health · corrected 2024-01-13

    Potential for more than minimal harm

  33. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-22 · Health · corrected 2024-01-08

    Potential for more than minimal harm

  34. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-22 · Health · corrected 2024-01-08

    Potential for more than minimal harm

  35. EF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2023-12-31

    Potential for more than minimal harm

  36. EF0908Keep all essential equipment working safely.2023-12-14 · Health · corrected 2023-12-30

    Potential for more than minimal harm

  37. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-02 · Health · corrected 2023-11-14

    Potential for more than minimal harm

  38. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-28 · Health · corrected 2023-10-13

    Potential for more than minimal harm

  39. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-22 · Health · corrected 2023-07-28

    Potential for more than minimal harm

  40. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-20 · Health · corrected 2023-08-05

    Potential for more than minimal harm

  41. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-20 · Health · corrected 2023-08-05

    Potential for more than minimal harm

  42. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-04-24 · Health · corrected 2023-05-11

    Potential for more than minimal harm

  43. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-24 · Health · corrected 2023-05-11

    Potential for more than minimal harm

  44. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-04-12 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  45. EF0558Reasonably accommodate the needs and preferences of each resident.2023-03-14 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  46. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-14 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  47. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-01 · Health · corrected 2023-04-03

    Actual harm

  48. DF0880Provide and implement an infection prevention and control program.2023-03-01 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  49. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  50. DF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  51. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  52. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  53. DF0679Provide activities to meet all resident's needs.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  54. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  55. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  56. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

  57. DF0880Provide and implement an infection prevention and control program.2021-04-23 · Health · corrected 2021-05-25

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP WINE COUNTRY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-12-16
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
BILLS, KEVANIndividualOPERATIONAL/MANAGERIAL CONTROL2022-02-01
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
HANCOCK, MARKIndividualCORPORATE OFFICER2024-01-01
JERGENSEN, JOSHUAIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
PICETTI, DOMINICIndividualCONTRACTED MANAGING EMPLOYEE2024-03-01
BILLS, KEVANIndividualW-2 MANAGING EMPLOYEE2022-02-01

Other facilities in SANTA ROSA

NameOverallBeds
SUMMERFIELD HEALTH CARE CENTER★★★★★70
SPRING LAKE VILLAGE★★★★★70
ARBOL HEALTHCARE CENTER OF SANTA ROSA★★★★☆45
PARK VIEW POST ACUTE★★★☆☆116
BLUE OAK POST-ACUTE★★☆☆☆181

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.