SANTA ROSA POST ACUTE
4650 HOEN AVENUE, SANTA ROSA, CA 95405 · CCN 055854
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 94.9
- Phone
- 7075460471
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-12 | 18 | 15.6 | 9.5 | +2.4 worse |
| 2 | 2024-03-07 | 11 | 17.4 | 9.8 | -6.4 better |
| 3 | 2021-04-23 | 28 | 17.1 | 9.3 | +10.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.97 | 36.3% |
| RN staffing (reported) | 0.67 | 27.3% |
| Total nurse staffing (adjusted) | 4.18 | — |
Fines & penalties
- Total fines
- $107,746
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (57)3 actual harm
- GF0760Ensure that residents are free from significant medication errors.2025-12-26 · Health · corrected 2026-01-14
Actual harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-09-12 · Health · corrected 2025-10-06
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-02 · Health · corrected 2025-10-05
Potential for more than minimal harm
- FF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-02 · Health · corrected 2025-05-12
Potential for more than minimal harm
- FF0610Respond appropriately to all alleged violations.2025-05-02 · Health · corrected 2025-05-12
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-04-25 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-25 · Health · corrected 2025-05-16
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-09 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-24 · Health · corrected 2025-04-07
Potential for more than minimal harm
- EF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2025-02-24 · Health · corrected 2025-03-11
Potential for more than minimal harm
- GF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-01-28 · Health · corrected 2025-02-13
Actual harm
- FF0880Provide and implement an infection prevention and control program.2024-12-05 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-10-04 · Health · corrected 2024-10-23
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-04 · Health · corrected 2024-10-23
Potential for more than minimal harm
- EF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-08-28 · Health · corrected 2024-11-06
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-08-06 · Health · corrected 2024-09-15
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-04-10 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2024-04-10 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-04-10 · Health · corrected 2024-07-12
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-10 · Health · corrected 2024-07-12
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-24 · Health · corrected 2024-02-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-24 · Health · corrected 2024-02-16
Potential for more than minimal harm
- DF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2024-01-03 · Health · corrected 2024-01-13
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-22 · Health · corrected 2024-01-08
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-22 · Health · corrected 2024-01-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2023-12-31
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-12-14 · Health · corrected 2023-12-30
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-02 · Health · corrected 2023-11-14
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-28 · Health · corrected 2023-10-13
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-22 · Health · corrected 2023-07-28
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-20 · Health · corrected 2023-08-05
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-20 · Health · corrected 2023-08-05
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-04-24 · Health · corrected 2023-05-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-24 · Health · corrected 2023-05-11
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-04-12 · Health · corrected 2023-04-28
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2023-03-14 · Health · corrected 2023-03-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-14 · Health · corrected 2023-03-29
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-01 · Health · corrected 2023-04-03
Actual harm
- DF0880Provide and implement an infection prevention and control program.2023-03-01 · Health · corrected 2023-04-03
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-04-23 · Health · corrected 2021-05-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP WINE COUNTRY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-12-16 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| BILLS, KEVAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| PICETTI, DOMINIC | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2024-03-01 |
| BILLS, KEVAN | Individual | W-2 MANAGING EMPLOYEE | — | 2022-02-01 |
Other facilities in SANTA ROSA
| Name | Overall | Beds |
|---|---|---|
| SUMMERFIELD HEALTH CARE CENTER | ★★★★★ | 70 |
| SPRING LAKE VILLAGE | ★★★★★ | 70 |
| ARBOL HEALTHCARE CENTER OF SANTA ROSA | ★★★★☆ | 45 |
| PARK VIEW POST ACUTE | ★★★☆☆ | 116 |
| BLUE OAK POST-ACUTE | ★★☆☆☆ | 181 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.