Starfile

Starfile / California

ROYAL PALMS POST ACUTE

630 W. BROADWAY, GLENDALE, CA 91204 · CCN 055899

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Corporation
Certified beds
140
Avg residents/day
131.9
Phone
8182473395

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-02-282015.69.5+4.4 worse
22024-02-233317.49.8+15.6 worse
32022-01-073117.19.3+13.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care7
Resident assessment and care planning4
Resident rights2
Nutrition and dietary1
Pharmacy service1
Environmental3
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.2125.2%
RN staffing (reported)0.4231.3%
Total nurse staffing (adjusted)3.96—

Fines & penalties

Total fines
$79,980
Number of fines
2
Number of penalties
4
Payment denials
2

Chain

Chain
SERRANO GROUP
Facilities in chain
11
Chain avg overall
2.30 / 5

Inspection citations (84)2 immediate jeopardy

  1. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-12-30 · Health

    Potential for more than minimal harm

  2. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-30 · Health

    Potential for more than minimal harm

  3. DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-12-23 · Health · corrected 2026-01-22

    Potential for more than minimal harm

  4. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-12-23 · Health · corrected 2026-01-22

    Potential for more than minimal harm

  5. EF0880Provide and implement an infection prevention and control program.2025-05-20 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  6. EF0880Provide and implement an infection prevention and control program.2025-04-08 · Health · corrected 2025-05-02

    Potential for more than minimal harm

  7. DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  8. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  9. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  10. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  11. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  12. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  13. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  14. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  15. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  16. FF0814Dispose of garbage and refuse properly.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  17. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  18. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-02-28 · Health · corrected 2025-03-24

    Potential for minimal harm

  19. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  20. DF0926Have policies on smoking.2025-02-28 · Health · corrected 2025-03-24

    Potential for more than minimal harm

  21. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  22. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  23. EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-10-18 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  24. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-09-04 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  25. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-25 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  26. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-25 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  27. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-06-25 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  28. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-05-13 · Health · corrected 2024-05-31

    Potential for more than minimal harm

  29. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-05-13 · Health · corrected 2024-05-31

    Potential for more than minimal harm

  30. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-05-01 · Health · corrected 2024-05-28

    Potential for more than minimal harm

  31. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-05-01 · Health · corrected 2024-05-28

    Potential for more than minimal harm

  32. JF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-04-17 · Health · corrected 2024-05-16

    Immediate jeopardy

  33. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-17 · Health · corrected 2024-05-16

    Potential for more than minimal harm

  34. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-17 · Health · corrected 2024-05-16

    Potential for more than minimal harm

  35. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-03-20 · Health · corrected 2024-04-09

    Potential for more than minimal harm

  36. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-20 · Health · corrected 2024-04-09

    Potential for more than minimal harm

  37. DF0558Reasonably accommodate the needs and preferences of each resident.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  38. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  39. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  40. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  41. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  42. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  43. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  44. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  45. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  46. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  47. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  48. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  49. KF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-02-23 · Health · corrected 2024-04-04

    Immediate jeopardy

  50. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  51. DF0880Provide and implement an infection prevention and control program.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  52. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-02-23 · Health · corrected 2024-04-04

    Potential for minimal harm

  53. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-02-23 · Health · corrected 2024-04-04

    Potential for more than minimal harm

  54. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-02-16 · Health · corrected 2024-03-05

    Potential for more than minimal harm

  55. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-01-31 · Health · corrected 2024-02-20

    Potential for more than minimal harm

  56. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-10 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  57. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-10 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  58. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-10 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  59. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-10 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  60. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-04 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  61. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-04 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  62. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-11-22 · Health · corrected 2023-12-12

    Potential for more than minimal harm

  63. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-14 · Health · corrected 2023-12-04

    Potential for more than minimal harm

  64. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-09-08 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  65. DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-24 · Health · corrected 2023-09-21

    Potential for more than minimal harm

  66. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-08-24 · Health · corrected 2023-09-21

    Potential for more than minimal harm

  67. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-24 · Health · corrected 2023-09-21

    Potential for more than minimal harm

  68. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-06 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  69. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-06 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  70. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-03 · Health · corrected 2023-03-28

    Potential for more than minimal harm

  71. DF0610Respond appropriately to all alleged violations.2023-03-03 · Health · corrected 2023-03-28

    Potential for more than minimal harm

  72. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  73. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  74. DF0641Ensure each resident receives an accurate assessment.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  75. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  76. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  77. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  78. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  79. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  80. DF0692Provide enough food/fluids to maintain a resident's health.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  81. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  82. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  83. DF0880Provide and implement an infection prevention and control program.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

  84. DF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2022-01-07 · Health · corrected 2022-02-09

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PALMS LICENSEE 3 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-01-01
BIN MENDEL LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
BL CALI PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
JS FENTON LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
RGF CONSULTING LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
SERRANO GROUP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
SERRANO PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
YAAME LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
FENSTERMAN, HOWARDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
FENSTERMAN, JORDANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
FENSTERMAN, ROBERTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
JACOBS, DOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
LANDA, BENJAMINIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
LEIBSON, STACIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
TAUB, JUDAHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
PALMS LICENSEE 3 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2016-01-01
TER OGANESYAN, LUSINEIndividualOPERATIONAL/MANAGERIAL CONTROL—2016-01-01
JACOBS, DOVIndividualCORPORATE OFFICER—2016-01-01

Other facilities in GLENDALE

NameOverallBeds
GLENDALE HEALTHCARE CENTER★★★★★48
ARARAT POST ACUTE★★★★★28
GLENDALE ADVENTIST MEDICAL CENTER DP/SNF★★★★★40
LEISURE GLEN POST ACUTE CARE CENTER★★★★☆108
GLENHAVEN HEALTHCARE★★★☆☆52

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.