PILGRIM PLACE HEALTH SERVICES CENTER
721 HARRISON AVE, CLAREMONT, CA 91711 · CCN 055261
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 62
- Avg residents/day
- 55.4
- Phone
- 9093995500
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-05 | 17 | 15.6 | 9.5 | +1.4 worse |
| 2 | 2024-10-18 | 18 | 17.4 | 9.8 | +0.6 worse |
| 3 | 2023-10-06 | 17 | 17.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 5 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.48 | 40.7% |
| RN staffing (reported) | 0.49 | — |
| Total nurse staffing (adjusted) | 4.54 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (52)
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-12-05 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-12-05 · Health · corrected 2025-12-23
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-12-05 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-18 · Health · corrected 2025-11-26
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-18 · Health · corrected 2025-11-26
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-09-12 · Health · corrected 2025-10-02
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-02 · Health · corrected 2025-07-24
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-20 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-20 · Health · corrected 2024-12-09
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-18 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-10-18 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-10-18 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-18 · Health · corrected 2024-11-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-18 · Health · corrected 2024-11-06
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-18 · Health · corrected 2024-11-10
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-18 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-18 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-10-18 · Health · corrected 2024-11-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-10-18 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-10-18 · Health · corrected 2024-10-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-18 · Health · corrected 2024-10-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-18 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-10-18 · Health · corrected 2024-11-04
Potential for more than minimal harm
- DF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2024-08-02 · Health · corrected 2024-09-09
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-03 · Health · corrected 2024-07-26
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-10-06 · Health · corrected 2023-11-13
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-29 · Health · corrected 2023-09-22
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PILGRIM PLACE IN CLAREMONT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1980-09-01 |
| BLAY, KRIS | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| DAWES, MAISIE | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| DWYRE, JILL | Individual | CORPORATE DIRECTOR | — | 2015-01-01 |
| HELD, KAY | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| MCPHERSON-VENTURA, DARLENE | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| SHAPIRO, DIANE | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| WALKER, ELAINE | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| BOLDING, RONALD | Individual | CORPORATE OFFICER | — | 2019-02-05 |
| BUTLER, JIM | Individual | CORPORATE OFFICER | — | 2018-01-01 |
| DUNCAN, STEVE | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| GRIESINGER, JOHN | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| MORABITO, AUDREY | Individual | CORPORATE OFFICER | — | 2016-02-28 |
| BOLDING, RONALD | Individual | W-2 MANAGING EMPLOYEE | — | 2019-02-05 |
| MORABITO, AUDREY | Individual | W-2 MANAGING EMPLOYEE | — | 2016-02-28 |
| RODAS, RICHARD | Individual | W-2 MANAGING EMPLOYEE | — | 2016-04-25 |
| CALIFORNIA MUNICIPAL FINANCE AUTHORITY | Organization | 5% OR GREATER SECURITY INTEREST | — | 2016-11-30 |
Other facilities in CLAREMONT
| Name | Overall | Beds |
|---|---|---|
| CLAREMONT HEIGHTS POST ACUTE | ★★☆☆☆ | 99 |
| CLAREMONT MANOR CARE CENTER | ★★☆☆☆ | 59 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.