CLAREMONT MANOR CARE CENTER
621 W BONITA AVE, CLAREMONT, CA 91711 · CCN 555085
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 59
- Avg residents/day
- 35.5
- Phone
- 9096261227
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-24 | 17 | 15.6 | 9.5 | +1.4 worse |
| 2 | 2024-01-11 | 18 | 17.4 | 9.8 | +0.6 worse |
| 3 | 2023-01-20 | 31 | 17.1 | 9.3 | +13.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.78 | 32.7% |
| RN staffing (reported) | 0.30 | 62.5% |
| Total nurse staffing (adjusted) | 4.80 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- FRONT PORCH
- Facilities in chain
- 9
- Chain avg overall
- 4.60 / 5
Inspection citations (66)1 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-14 · Health · corrected 2025-07-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-17 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-11 · Health · corrected 2025-03-07
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-02-11 · Health · corrected 2025-02-15
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- GF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-01-24 · Health · corrected 2025-02-22
Actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-01-24 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-26 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-09-26 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-16 · Health · corrected 2024-05-17
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-03-18 · Health · corrected 2024-04-01
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0685Assist a resident in gaining access to vision and hearing services.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2024-01-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-20 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-22 · Health · corrected 2023-09-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-08-22 · Health · corrected 2023-09-15
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-08-21 · Health · corrected 2023-09-14
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-08-21 · Health · corrected 2023-09-14
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-01 · Health · corrected 2023-08-17
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-08-01 · Health · corrected 2023-08-17
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-26 · Health · corrected 2023-06-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-04-06 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0572Give residents a notice of rights, rules, services and charges.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- BF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-01-20 · Health · corrected 2023-02-28
Potential for minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-01-20 · Health · corrected 2023-02-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FRONT PORCH COMMUNITIES AND SERVICES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-12-31 |
| AKOPYAN, GEVORK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-10-12 |
| BARTON, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-10 |
| CAIRNS, DAWN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2006-09-29 |
| GADDIS, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-30 |
| HERZIG, RANDY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-06-13 |
| KASEM, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-01-01 |
| KELLY, SEAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-06 |
| MCMULLIN, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| OLSON, KARI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2001-02-01 |
| PARKS, DEIRDRE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-03 |
| SALVADOR, EDUARDO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-03 |
| DURANTEAU, NANCY | Individual | CORPORATE DIRECTOR | — | 2021-04-01 |
| FORTE, VINCENT | Individual | CORPORATE DIRECTOR | — | 2021-04-01 |
| HANDY, JOANNE | Individual | CORPORATE DIRECTOR | — | 2021-04-01 |
| JACOBS, LAURA | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| KROEKER, KEVIN | Individual | CORPORATE DIRECTOR | — | 2018-01-01 |
| MCGOVERN, MARION | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| PROCTOR, DEBORAH | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| SPENCER, PETER | Individual | CORPORATE DIRECTOR | — | 2026-01-01 |
| TONNU, DIEMLAN | Individual | CORPORATE DIRECTOR | — | 2018-01-01 |
| WESSON, OLIVER | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| WHITTAKER, SUSAN | Individual | CORPORATE DIRECTOR | — | 2018-01-23 |
| KELLY, SEAN | Individual | CORPORATE OFFICER | — | 2023-03-06 |
| SALVADOR, EDUARDO | Individual | CORPORATE OFFICER | — | 2017-10-03 |
| VRANICH, RACHEL | Individual | CORPORATE OFFICER | — | 2022-06-17 |
Other facilities in CLAREMONT
| Name | Overall | Beds |
|---|---|---|
| PILGRIM PLACE HEALTH SERVICES CENTER | ★★★☆☆ | 62 |
| CLAREMONT HEIGHTS POST ACUTE | ★★☆☆☆ | 99 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.