PALAZZO POST ACUTE
5400 FOUNTAIN AVE, LOS ANGELES, CA 90029 · CCN 056456
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 93.3
- Phone
- 3234614301
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-05 | 14 | 15.6 | 9.5 | -1.6 better |
| 2 | 2021-10-21 | 16 | 17.4 | 9.8 | -1.4 better |
| 3 | 2020-01-24 | 16 | 17.1 | 9.3 | -1.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 3 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.37 | 26.0% |
| RN staffing (reported) | 0.31 | 16.7% |
| Total nurse staffing (adjusted) | 4.51 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- SERRANO GROUP
- Facilities in chain
- 11
- Chain avg overall
- 2.30 / 5
Inspection citations (46)1 actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-16 · Health · corrected 2026-01-07
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-16 · Health · corrected 2025-10-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-16 · Health · corrected 2025-10-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-17 · Health · corrected 2025-07-01
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-06-05 · Health · corrected 2025-06-29
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-21 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2024-11-12 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-07-18 · Health · corrected 2024-08-05
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-26 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-09 · Health · corrected 2024-05-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-25 · Health · corrected 2024-05-25
Potential for more than minimal harm
- DF0567Honor the resident's right to manage his or her financial affairs.2024-03-29 · Health · corrected 2024-04-28
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-21 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-29 · Health · corrected 2023-07-29
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-04-28 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-04-28 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-25 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-19 · Health · corrected 2023-05-02
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-22 · Health · corrected 2023-04-22
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-10-21 · Health · corrected 2021-12-03
Actual harm
- DF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2021-10-21 · Health · corrected 2021-12-03
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2020-01-24 · Health · corrected 2020-02-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SERRANO LICENSEE 1 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-01-01 |
| BIN MENDEL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| BL CALI PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| JS FENTON LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| RGF CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| SERRANO GROUP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| SERRANO PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| YAAME LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| FENSTERMAN, HOWARD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| FENSTERMAN, JORDAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| FENSTERMAN, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| JACOBS, DOV | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| LANDA, BENJAMIN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| LEIBSON, STACI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| TAUB, JUDAH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| SERRANO LICENSEE 1 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-01 |
| CUARESMA, ROLANDO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-01 |
| JACOBS, DOV | Individual | CORPORATE OFFICER | — | 2016-01-01 |
Other facilities in LOS ANGELES
| Name | Overall | Beds |
|---|---|---|
| BURLINGTON CONVALESCENT HOSPITAL | ★★★★★ | 124 |
| ST ANDREWS | ★★★★★ | 59 |
| ALDEN TERRACE CONVALESCENT HOSPITAL | ★★★★★ | 210 |
| WESTLAKE CONVALESCENT HOSPITAL | ★★★★★ | 114 |
| EAST LOS ANGELES DOCTORS HOSP | ★★★★★ | 25 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.