HOLLENBECK PALMS
573 S. BOYLE AVE., LOS ANGELES, CA 90033 · CCN 055115
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 106
- Avg residents/day
- 56.5
- Phone
- 2132636195
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-12 | 10 | 15.6 | 9.5 | -5.6 better |
| 2 | 2024-10-25 | 17 | 17.4 | 9.8 | -0.4 better |
| 3 | 2023-11-19 | 11 | 17.1 | 9.3 | -6.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.59 | 29.9% |
| RN staffing (reported) | 0.76 | 40.0% |
| Total nurse staffing (adjusted) | 4.83 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (38)1 actual harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2026-01-28 · Health · corrected 2026-02-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-12 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-12 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-12 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-12-12 · Health · corrected 2025-12-17
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-12-12 · Health · corrected 2025-12-16
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2025-12-12 · Health · corrected 2025-12-23
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-12 · Health · corrected 2025-12-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-12 · Health · corrected 2025-12-18
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-12-12 · Health · corrected 2025-12-18
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2024-10-25 · Health · corrected 2024-11-17
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-10-25 · Health · corrected 2024-11-17
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-08-20 · Health · corrected 2024-09-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-20 · Health · corrected 2024-09-13
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-20 · Health · corrected 2024-09-13
Actual harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-20 · Health · corrected 2024-09-13
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-19 · Health · corrected 2023-12-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-16 · Health · corrected 2023-08-07
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-07-16 · Health · corrected 2023-08-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BELLE HOME CARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-01 |
| WIPFLI LLP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-07-01 |
| JOHNSTON, CAROL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-07-01 |
| KANEGAE, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-12-02 |
| KIRCHHOFF, KATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| KUMAGAI, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| ONISHI, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| RAMIREZ, IVANIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-06-04 |
| ROSENBLOOM, LINDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| SHOCKLEY, MORRIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-08-07 |
| YOUNG, JOHNNY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1987-02-17 |
| JOHNSTON, CAROL | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| KIRCHHOFF, KATHERINE | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
| KUMAGAI, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
| ONISHI, KEVIN | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
| ROSENBLOOM, LINDA | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
Other facilities in LOS ANGELES
| Name | Overall | Beds |
|---|---|---|
| BURLINGTON CONVALESCENT HOSPITAL | ★★★★★ | 124 |
| ST ANDREWS | ★★★★★ | 59 |
| ALDEN TERRACE CONVALESCENT HOSPITAL | ★★★★★ | 210 |
| WESTLAKE CONVALESCENT HOSPITAL | ★★★★★ | 114 |
| EAST LOS ANGELES DOCTORS HOSP | ★★★★★ | 25 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.