Starfile

Starfile / California

HERITAGE REHABILITATION CENTER

21414 S. VERMONT AVENUE, TORRANCE, CA 90502 · CCN 056308

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★★★ 5

Facility

Ownership type
For profit - Limited Liability company
Certified beds
161
Avg residents/day
126.5
Phone
3103208714

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-06-132515.69.5+9.4 worse
22024-06-131617.49.8-1.4 better
32021-07-151817.19.3+0.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care8
Resident assessment and care planning4
Resident rights3
Nutrition and dietary1
Pharmacy service4
Environmental1
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.8727.7%
RN staffing (reported)0.6930.0%
Total nurse staffing (adjusted)4.86

Fines & penalties

Total fines
$38,687
Number of fines
3
Number of penalties
4
Payment denials
1

Chain

Chain
CHARIS TRUST DTD 12/22/16
Facilities in chain
5
Chain avg overall
3.20 / 5

Inspection citations (59)5 actual harm

  1. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-24 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  2. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-23 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  3. DF0610Respond appropriately to all alleged violations.2025-07-23 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  4. EF0558Reasonably accommodate the needs and preferences of each resident.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  6. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  7. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  8. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-13 · Health · corrected 2025-07-13

    Actual harm

  9. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  10. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-06-13 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  11. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-13

    Actual harm

  12. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  13. DF0692Provide enough food/fluids to maintain a resident's health.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  14. EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  15. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-13 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  16. DF0759Ensure medication error rates are not 5 percent or greater.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  17. DF0760Ensure that residents are free from significant medication errors.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  18. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  19. EF0790Provide routine and 24-hour emergency dental care for each resident.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  21. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  22. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  23. DF0880Provide and implement an infection prevention and control program.2025-06-13 · Health · corrected 2025-08-08

    Potential for more than minimal harm

  24. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-06-13 · Health · corrected 2025-07-13

    Potential for more than minimal harm

  25. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-05-07 · Health · corrected 2025-05-25

    Potential for more than minimal harm

  26. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-10-22 · Health · corrected 2024-10-25

    Potential for minimal harm

  27. DF0880Provide and implement an infection prevention and control program.2024-08-26 · Health · corrected 2024-09-26

    Potential for more than minimal harm

  28. EF0558Reasonably accommodate the needs and preferences of each resident.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  29. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  30. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  31. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  32. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  33. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  34. GF0692Provide enough food/fluids to maintain a resident's health.2024-06-13 · Health · corrected 2024-07-13

    Actual harm

  35. GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-13 · Health · corrected 2024-07-13

    Actual harm

  36. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  37. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  38. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  39. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  40. FF0880Provide and implement an infection prevention and control program.2024-06-13 · Health · corrected 2024-07-13

    Potential for more than minimal harm

  41. EF0880Provide and implement an infection prevention and control program.2024-04-03 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  42. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-11-06 · Health · corrected 2023-11-29

    Potential for more than minimal harm

  43. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-17

    Actual harm

  44. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  45. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  46. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  47. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  48. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  49. DF0675Honor each resident's preferences, choices, values and beliefs.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  50. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  51. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  52. DF0692Provide enough food/fluids to maintain a resident's health.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  53. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  54. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  55. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  56. EF0759Ensure medication error rates are not 5 percent or greater.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  57. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  58. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

  59. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-07-15 · Health · corrected 2021-08-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CHARIS TR DTD 12/22/2016Organization5% OR GREATER DIRECT OWNERSHIP INTEREST98%2016-12-22
AGUINALDO, ESTRELLAIndividualOPERATIONAL/MANAGERIAL CONTROL2010-01-01
CASTRO, MARIA GLORIAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-01
DEL ROSARIO, EVELYNIndividualOPERATIONAL/MANAGERIAL CONTROL2017-10-01
MARTINEZ, ROYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-01
STEVE, DENISEIndividualOPERATIONAL/MANAGERIAL CONTROL2022-07-01
DAVID, EMMANUELIndividualCORPORATE DIRECTOR2003-09-03
DAVID, EMMANUELIndividualCORPORATE OFFICER2003-07-01

Other facilities in TORRANCE

NameOverallBeds
TORRANCE MEMORIAL MED CTR SNF/DP★★★★★40
PROVIDENCE LITTLE CO OF MARY TRANSITIONAL CARE CTR★★★★☆115
DEL AMO GARDENS CARE CENTER★★★★☆94
HARBOR POST ACUTE CARE CENTER★★★☆☆127
BEACHSIDE POST ACUTE★★★☆☆110

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.