HERITAGE REHABILITATION CENTER
21414 S. VERMONT AVENUE, TORRANCE, CA 90502 · CCN 056308
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 161
- Avg residents/day
- 126.5
- Phone
- 3103208714
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-13 | 25 | 15.6 | 9.5 | +9.4 worse |
| 2 | 2024-06-13 | 16 | 17.4 | 9.8 | -1.4 better |
| 3 | 2021-07-15 | 18 | 17.1 | 9.3 | +0.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 8 |
| Resident assessment and care planning | 4 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.87 | 27.7% |
| RN staffing (reported) | 0.69 | 30.0% |
| Total nurse staffing (adjusted) | 4.86 | — |
Fines & penalties
- Total fines
- $38,687
- Number of fines
- 3
- Number of penalties
- 4
- Payment denials
- 1
Chain
- Chain
- CHARIS TRUST DTD 12/22/16
- Facilities in chain
- 5
- Chain avg overall
- 3.20 / 5
Inspection citations (59)5 actual harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-24 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-23 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-07-23 · Health · corrected 2025-08-08
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-13 · Health · corrected 2025-07-13
Actual harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-06-13 · Health · corrected 2025-08-08
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-13
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-13 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- EF0790Provide routine and 24-hour emergency dental care for each resident.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-13 · Health · corrected 2025-08-08
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-06-13 · Health · corrected 2025-07-13
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-05-07 · Health · corrected 2025-05-25
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-10-22 · Health · corrected 2024-10-25
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-26 · Health · corrected 2024-09-26
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- GF0692Provide enough food/fluids to maintain a resident's health.2024-06-13 · Health · corrected 2024-07-13
Actual harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-13 · Health · corrected 2024-07-13
Actual harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-06-13 · Health · corrected 2024-07-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-04-03 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-11-06 · Health · corrected 2023-11-29
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-17
Actual harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0675Honor each resident's preferences, choices, values and beliefs.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-07-15 · Health · corrected 2021-08-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHARIS TR DTD 12/22/2016 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 98% | 2016-12-22 |
| AGUINALDO, ESTRELLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| CASTRO, MARIA GLORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| DEL ROSARIO, EVELYN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-01 |
| MARTINEZ, ROY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| STEVE, DENISE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-07-01 |
| DAVID, EMMANUEL | Individual | CORPORATE DIRECTOR | — | 2003-09-03 |
| DAVID, EMMANUEL | Individual | CORPORATE OFFICER | — | 2003-07-01 |
Other facilities in TORRANCE
| Name | Overall | Beds |
|---|---|---|
| TORRANCE MEMORIAL MED CTR SNF/DP | ★★★★★ | 40 |
| PROVIDENCE LITTLE CO OF MARY TRANSITIONAL CARE CTR | ★★★★☆ | 115 |
| DEL AMO GARDENS CARE CENTER | ★★★★☆ | 94 |
| HARBOR POST ACUTE CARE CENTER | ★★★☆☆ | 127 |
| BEACHSIDE POST ACUTE | ★★★☆☆ | 110 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.