HAYWARD HILLS HEALTH CARE CENTER
1768 B STREET, HAYWARD, CA 94541 · CCN 056447
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Partnership
- Certified beds
- 74
- Avg residents/day
- 70.5
- Phone
- 5105384424
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-16 | 8 | 15.6 | 9.5 | -7.6 better |
| 2 | 2022-06-23 | 12 | 17.4 | 9.8 | -5.4 better |
| 3 | 2019-10-17 | 5 | 17.1 | 9.3 | -12.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.98 | 53.3% |
| RN staffing (reported) | 0.63 | 46.2% |
| Total nurse staffing (adjusted) | 4.36 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- MARINER HEALTH CARE
- Facilities in chain
- 18
- Chain avg overall
- 2.90 / 5
Inspection citations (25)1 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- FF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2024-08-16 · Health · corrected 2024-09-15
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-18 · Health · corrected 2024-08-14
Actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-06 · Health · corrected 2024-03-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-06 · Health · corrected 2024-03-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-05 · Health · corrected 2024-03-05
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-06-23 · Health · corrected 2022-07-23
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2019-10-17 · Health · corrected 2019-11-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2019-10-17 · Health · corrected 2019-11-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GC OPERATING COMPANY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2019-12-09 |
| GRANCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2005-12-21 |
| MARINER HEALTH CARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-12-21 |
| MHC HOLDING COMPANY | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-12-21 |
| MHC WEST HOLDING COMPANY | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-12-21 |
| NATIONAL SENIOR CARE, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-12-21 |
| GRUNSTEIN, EMILY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-02-06 |
| HAYWARD HILLS OPERATING COMPANY GP LLC | Organization | GENERAL PARTNERSHIP INTEREST | — | 2005-12-21 |
| GC OPERATING COMPANY LLC | Organization | LIMITED PARTNERSHIP INTEREST | — | 2019-12-09 |
| AGAPAY, ERIKA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-10-30 |
| SARCAUGA, DENNIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-06 |
| UTRATA, PETR | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2011-01-01 |
| YAP, EDWINDA | Individual | W-2 MANAGING EMPLOYEE | — | 2023-03-01 |
Other facilities in HAYWARD
| Name | Overall | Beds |
|---|---|---|
| WE CARE SKILLED NURSING FACILITY | ★★★★★ | 28 |
| ST ANTHONY CARE CENTER | ★★★★★ | 30 |
| ST FRANCIS HEALTHCARE CENTER | ★★★★★ | 62 |
| MORTON BAKAR CENTER | ★★★★★ | 97 |
| BETHESDA HOME | ★★★★☆ | 40 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.