ARBOR POST ACUTE
1200 SPRINGFIELD DRIVE, CHICO, CA 95928 · CCN 555304
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 144
- Avg residents/day
- 138.8
- Phone
- 5303424885
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-24 | 25 | 15.6 | 9.5 | +9.4 worse |
| 2 | 2024-01-30 | 31 | 17.4 | 9.8 | +13.6 worse |
| 3 | 2022-09-15 | 41 | 17.1 | 9.3 | +23.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 9 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.92 | 42.2% |
| RN staffing (reported) | 0.36 | 50.0% |
| Total nurse staffing (adjusted) | 3.29 | — |
Fines & penalties
- Total fines
- $61,825
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (97)4 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-14 · Health · corrected 2025-08-02
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-14 · Health · corrected 2025-08-02
Actual harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-07-14 · Health · corrected 2025-08-02
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-03-13 · Health · corrected 2025-03-18
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-13 · Health · corrected 2025-03-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-12 · Health · corrected 2025-03-18
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-24 · Health · corrected 2025-03-18
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-24 · Health · corrected 2025-03-20
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-24 · Health · corrected 2025-03-18
Actual harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2025-01-24 · Health · corrected 2025-02-21
Actual harm
- DF0730Observe each nurse aide's job performance and give regular training.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0926Have policies on smoking.2025-01-24 · Health · corrected 2025-02-21
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-01-15 · Health · corrected 2025-01-28
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-11-21 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-11-21 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-11-21 · Health · corrected 2024-11-29
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-27 · Health · corrected 2024-09-27
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-03 · Health · corrected 2024-06-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-03 · Health · corrected 2024-06-23
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-05-28 · Health · corrected 2024-06-10
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-09 · Health · corrected 2024-04-18
Potential for more than minimal harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-01-30 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-18 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-18 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-18 · Health · corrected 2024-01-30
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-18 · Health · corrected 2024-02-20
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-18 · Health · corrected 2024-02-05
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-01-18 · Health · corrected 2024-02-20
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-11-29 · Health · corrected 2023-12-14
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-28 · Health · corrected 2023-12-13
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-10-09 · Health · corrected 2023-10-09
Actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-10-06 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-10-06 · Health · corrected 2023-10-20
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-06 · Health · corrected 2023-10-20
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-10-06 · Health · corrected 2023-10-06
Potential for more than minimal harm
- FF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2023-10-06 · Health · corrected 2023-10-17
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-10-06 · Health · corrected 2023-10-20
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-10-06 · Health · corrected 2023-10-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-14 · Health · corrected 2023-09-03
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-08-14 · Health · corrected 2023-09-03
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-14 · Health · corrected 2023-09-03
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-08-14 · Health · corrected 2023-09-03
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-07-17 · Health · corrected 2023-08-02
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-13 · Health · corrected 2023-07-28
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-07-13 · Health · corrected 2023-07-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-25 · Health · corrected 2023-07-06
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-05-25 · Health · corrected 2023-07-06
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-23 · Health · corrected 2023-06-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-23 · Health · corrected 2023-06-12
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-15 · Health · corrected 2023-04-06
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0888Ensure staff are vaccinated for COVID-192022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-09-15 · Health · corrected 2022-10-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LAKEPORT CHICO MASTER TENANT LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2018-04-01 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PROVIDENCE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-04-01 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| GARRETSON, CHARLES | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-11-20 |
| JOHNSON, JESSICA | Individual | W-2 MANAGING EMPLOYEE | — | 2024-07-11 |
Other facilities in CHICO
| Name | Overall | Beds |
|---|---|---|
| CALIFORNIA PARK POST ACUTE | ★★★★☆ | 90 |
| CHICO TERRACE CARE CENTER | ★★☆☆☆ | 76 |
| OAKWOOD HEALTHCARE CENTER | ★☆☆☆☆ | 99 |
| AUTUMN CREEK POST ACUTE | ★☆☆☆☆ | 184 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.