Starfile

Starfile / California

ARBOR POST ACUTE

1200 SPRINGFIELD DRIVE, CHICO, CA 95928 · CCN 555304

Abuse icon

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
144
Avg residents/day
138.8
Phone
5303424885

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-01-242515.69.5+9.4 worse
22024-01-303117.49.8+13.6 worse
32022-09-154117.19.3+23.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care9
Resident assessment and care planning2
Nursing and physician services1
Resident rights4
Nutrition and dietary1
Pharmacy service3
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9242.2%
RN staffing (reported)0.3650.0%
Total nurse staffing (adjusted)3.29

Fines & penalties

Total fines
$61,825
Number of fines
2
Number of penalties
3
Payment denials
1

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (97)4 actual harm

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-14 · Health · corrected 2025-08-02

    Potential for more than minimal harm

  2. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-14 · Health · corrected 2025-08-02

    Actual harm

  3. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-07-14 · Health · corrected 2025-08-02

    Potential for more than minimal harm

  4. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-03-13 · Health · corrected 2025-03-18

    Potential for more than minimal harm

  5. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-13 · Health · corrected 2025-03-18

    Potential for more than minimal harm

  6. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-12 · Health · corrected 2025-03-18

    Potential for more than minimal harm

  7. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  8. DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  9. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  10. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  11. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  12. DF0641Ensure each resident receives an accurate assessment.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  13. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  14. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  15. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-24 · Health · corrected 2025-03-18

    Potential for more than minimal harm

  16. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-24 · Health · corrected 2025-03-20

    Potential for more than minimal harm

  17. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-24 · Health · corrected 2025-03-18

    Actual harm

  18. GF0697Provide safe, appropriate pain management for a resident who requires such services.2025-01-24 · Health · corrected 2025-02-21

    Actual harm

  19. DF0730Observe each nurse aide's job performance and give regular training.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  20. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  21. DF0759Ensure medication error rates are not 5 percent or greater.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  22. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  23. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  24. EF0880Provide and implement an infection prevention and control program.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  25. DF0926Have policies on smoking.2025-01-24 · Health · corrected 2025-02-21

    Potential for more than minimal harm

  26. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-01-15 · Health · corrected 2025-01-28

    Potential for more than minimal harm

  27. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

  28. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

  29. DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-11-21 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  30. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-27 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  31. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-03 · Health · corrected 2024-06-23

    Potential for more than minimal harm

  32. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-03 · Health · corrected 2024-06-23

    Potential for more than minimal harm

  33. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-05-28 · Health · corrected 2024-06-10

    Potential for more than minimal harm

  34. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-09 · Health · corrected 2024-04-18

    Potential for more than minimal harm

  35. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  36. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  37. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  38. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  39. EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  40. EF0679Provide activities to meet all resident's needs.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  41. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  42. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  43. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  44. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  45. DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  46. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  47. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  48. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  49. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  50. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  51. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  52. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  53. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  54. EF0880Provide and implement an infection prevention and control program.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  55. FF0908Keep all essential equipment working safely.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  56. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-01-30 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  57. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-18 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-18 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  59. DF0610Respond appropriately to all alleged violations.2024-01-18 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  60. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-18 · Health · corrected 2024-02-20

    Potential for more than minimal harm

  61. EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-18 · Health · corrected 2024-02-05

    Potential for more than minimal harm

  62. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-01-18 · Health · corrected 2024-02-20

    Potential for more than minimal harm

  63. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-11-29 · Health · corrected 2023-12-14

    Potential for more than minimal harm

  64. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-28 · Health · corrected 2023-12-13

    Potential for more than minimal harm

  65. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-10-09 · Health · corrected 2023-10-09

    Actual harm

  66. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-10-06 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  67. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-10-06 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  68. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-06 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  69. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-10-06 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  70. FF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2023-10-06 · Health · corrected 2023-10-17

    Potential for more than minimal harm

  71. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-10-06 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  72. EF0908Keep all essential equipment working safely.2023-10-06 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  73. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-09-21 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  74. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-21 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  75. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-14 · Health · corrected 2023-09-03

    Potential for more than minimal harm

  76. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-08-14 · Health · corrected 2023-09-03

    Potential for more than minimal harm

  77. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-14 · Health · corrected 2023-09-03

    Potential for more than minimal harm

  78. DF0825Provide or get specialized rehabilitative services as required for a resident.2023-08-14 · Health · corrected 2023-09-03

    Potential for more than minimal harm

  79. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-07-17 · Health · corrected 2023-08-02

    Potential for more than minimal harm

  80. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-13 · Health · corrected 2023-07-28

    Potential for more than minimal harm

  81. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-07-13 · Health · corrected 2023-07-28

    Potential for more than minimal harm

  82. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-25 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  83. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-05-25 · Health · corrected 2023-07-06

    Potential for more than minimal harm

  84. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-23 · Health · corrected 2023-06-12

    Potential for more than minimal harm

  85. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-23 · Health · corrected 2023-06-12

    Potential for more than minimal harm

  86. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-15 · Health · corrected 2023-04-06

    Potential for more than minimal harm

  87. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  88. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  89. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  90. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  91. DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  92. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  93. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  94. DF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  95. DF0880Provide and implement an infection prevention and control program.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  96. DF0888Ensure staff are vaccinated for COVID-192022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

  97. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-09-15 · Health · corrected 2022-10-26

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
LAKEPORT CHICO MASTER TENANT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2018-04-01
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PROVIDENCE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2018-04-01
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
HANCOCK, MARKIndividualCORPORATE OFFICER2024-01-01
JERGENSEN, JOSHUAIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
GARRETSON, CHARLESIndividualCONTRACTED MANAGING EMPLOYEE2023-11-20
JOHNSON, JESSICAIndividualW-2 MANAGING EMPLOYEE2024-07-11

Other facilities in CHICO

NameOverallBeds
CALIFORNIA PARK POST ACUTE★★★★☆90
CHICO TERRACE CARE CENTER★★☆☆☆76
OAKWOOD HEALTHCARE CENTER★☆☆☆☆99
AUTUMN CREEK POST ACUTE★☆☆☆☆184

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.