THE REHABILITATION CENTER AT THE PALAZZO
6250 NORTH 19TH AVENUE, PHOENIX, AZ 85015 · CCN 035116
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 60
- Avg residents/day
- 54.3
- Phone
- 6024336300
Inspection history vs Arizona & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Arizona avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-27 | 8 | 7.7 | 9.5 | +0.3 worse |
| 2 | 2023-09-08 | 7 | 7.2 | 9.8 | -0.2 better |
| 3 | 2022-07-28 | 13 | 8.6 | 9.3 | +4.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.83 | 56.9% |
| RN staffing (reported) | 0.48 | 50.0% |
| Total nurse staffing (adjusted) | 3.64 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ASPEN SKILLED HEALTHCARE
- Facilities in chain
- 34
- Chain avg overall
- 3.50 / 5
Inspection citations (28)
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-06-27 · Health · corrected 2025-08-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-27 · Health · corrected 2025-08-08
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-06-27 · Health · corrected 2025-08-04
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-27 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-27 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-06-27 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-27 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-27 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-09-08 · Health · corrected 2023-10-27
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-07-28 · Health · corrected 2022-08-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| JACARANDA HEALTHCARE GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-05-08 |
| ASPEN SKILLED HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-08 |
| BRADSHAW, JEFFREY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-08 |
| BRADY, VERN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-08 |
| CASLMON, TIMOTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-13 |
| THOMPSON, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-13 |
Other facilities in PHOENIX
| Name | Overall | Beds |
|---|---|---|
| CORONADO HEALTHCARE CENTER | ★★★★★ | 191 |
| ACACIA HEALTH CENTER | ★★★★★ | 78 |
| THE TERRACES OF PHOENIX | ★★★★★ | 64 |
| NORTH MOUNTAIN MEDICAL AND REHABILITATION CENTER | ★★★★★ | 155 |
| NORTHPARK HEALTH AND REHABILITATION OF CASCADIA | ★★★★★ | 54 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.